kgb_ Employee Reviews for Technical Support Representative
Browse kgb_ Reviews by Job Title →Technical Support Representatives at kgb_ give their company a 3.6 out of 5.0, while the average rating for kgb_ is 3.7, making them 3% less happy than every other employee at kgb_ and 5% less happy than every other Technical Support Representative on CareerBliss - the happiest Technical Support Representatives work for Cingular Wireless.
"OK entry-level job. Helped get your feet wet in computer support."
What do you like about working at kgb_?
"Great training before hitting the call-center floor. Once on the call center floor, management seemed like they were trying to get people fired."
Do you have any tips for others interviewing with this company?
"Good entry level work, great training to get started on the job. Once in, seemed like the company was doing its best to get you fired."
What don't you like about working at kgb_?
"Very little communication between exit of training and being given your first week schedule. Had to hunt for a workstation to start work (no assigned workstations). Possibility of not getting same workstation if going for restroom breaks. Many of the workstations were broken, or not configured properly."
What suggestions do you have for management?
"Don't assume all your employees are not experienced in IT."
What do you like about working at kgb_?
"Learning new things, and meeting new people is always great."
Do you have any tips for others interviewing with this company?
"Show empathy, and have courtesy for others with technical issues."
What don't you like about working at kgb_?
"Not being acknowledged for kudos calls that I would recieve."
What suggestions do you have for management?
"Acknowledge your employees for their success, it's for your reputation."
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Director of Business Development - DoD experience required
Remote - $150,000 - $170,000 per year
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