A Customer Care Specialist is a customer success professional who will partner with other team members to provide exceptional service to our customers...
What do we offer to our growing team?
* A team-oriented environment that is supportive and competitive
* Networking and learning retreats nationally...
* Escalate customer issues to the appropriate staff and managerial for resolution as needed
* Attend meetings and training and review all new training...
* Client Support: Handle inbound and outbound client communications via phone, email, and virtual platforms, resolving inquiries with professionalism...
* Client Support: Handle inbound and outbound client communications via phone, email, and virtual platforms, resolving inquiries with professionalism...
* Escalate customer issues to the appropriate staff and managerial for resolution as needed
* Attend meetings and training and review all new training...