Humana Employee Reviews for Anonymous Employee

"I've been at Humana for more than 5 years and have always had terrific reviews... however, at Humana, it's not how you perform or contribute to the organization, it's who you know and how you kiss up. Very political organization. It has become more so since the Aetna acquisition announcement -- plus they expect you to drink the koolaid that they are handing out. The CEO will get $34 million when acquisition is complete. We'll get 2 weeks salary for every year. I tell ya... follow the money. If I had to do it over, I would not have joined the company nor stayed as long."

"Humana as a whole is a nice company with right policies and flexibility defined for employees to do their best work. The only bad thing is whether these policies are being followed fairly or not are not been monitored. Depending on department you are working in, your experience for working with Humana can be either hell or heaven. In my experience our department was having an unfair manager who would like to favor employees who are a** kissers. If you are in his favorite list you will enjoy all the benefits: great flexibility of working hours, working at home, even if you don’t have proper degree or skills or even if you don’t work you can still get better rating than person who is hard working with all proper skills. Favoritism is root cause of killing good culture. Nobody likes to be treated unfairly. We cannot expect fair work ethics from employees who are being treated unfairly. My advice to top management: if any department has high turnover of employee rate or more unhappy employees, then try to monitor the reason of their unhappiness. If employee joins the team, learn and master the project, take the training and then leave to another department, then it is a huge loss to company. Not everyone likes to move department to department if they are happy. This is the best company I love to work for. Still, I will have to leave it because of a bad manager I cannot tolerate anymore."

"Program Test Manager at Humana is responsible for the SIT of large programs across various releases. A typical test manager's role, the challenges are working with the sub areas/ application teams for their test plans, meeting the test data requirements and general lack of test environments. Add to that the usual running around for defect tracking and frequent change requests & undocumented requirements."

"I was at Humana for three weeks. I rocked my position, and I liked it despite the extremely high turn over rate. Contractors were being let go in record-blowing numbers. It seemed like every week we received emails that one or two contractors were let go and if they tried to gain access to their systems or into their building to contact security immediately, even though these contractors while working there served and posed no threat whatsoever while working there observed by their behaviors. They were extremely professional. I will say that whenever I asked for help I was immediately referred to the Knowledgebase articles and the Team Leads showed little interest in assisting me or others. Also, I seemed to be one of the only "oldest" contractors working their at their help desk because all of the other contractors were in their early 20's. We had a huge knowledgebase, very little help from Team Leads regarding protocol. They wanted you to find the information on your own, and if and when that was incorrect, they let you go. I was let go after only 3 weeks of employment and yet I was extremely good at providing professional, and courteous support. They receive only 1 star for a rating because If I could rate them a -1, I would. We're not robots and we shouldn't be ignored just because of our age, or the fact that were contractors. We're people, Humana. People. You treat your customers considerate, what if one day we are one of your customers?"

"I have worked for Humana for 9 months and enjoy working with my coworkers and leader. Humana is one of the most compliant companies when it comes to laws and regulations. Makes me feel good that not only do they protect the company but also my career."

"I have worked for iPay solutions."

"The company is not a bad place to work for. It can be very demanding at times, especially during peak season. Some business systems and decisions seem very archaic considering the profit the company turns."

"I have worked for Humana for the past 8 years and I love working there. The pay is good, the people are great, and work environment is also great."

"I worked for Humana as a temporary agent and it is not a conducive work environment. The computers were not available at all time as it should be so that we could perform our work."

"Humana will make you feel important (pre-hiring and training), until you work there."

Do you have any tips for others interviewing with this company?

"Run away. Do not work at Humana unless you want to be a mindless robot."

What don't you like about working at Humana?

"In CincinnatI unless you have an insider connection you'll start out in the slave mines of customer service. They use a pager system to monitor your breaks and lunch time to make sure you're back on the phones. Each supervisor has a pager that lets them know when a member of their team hasn't returned back in time. There's always like 200 CSR's working there at various times per year (High turnover rate) and you only get vacation time per seniority."

What suggestions do you have for management?

"Most of you still there are LIFERS. That place makes you feel important because you could not be effective with any other company where people have a vision and personality to match."