Front Desk Agents at Highlands Inn give their company a 4.0 out of 5.0, while the average rating for Highlands Inn is 4.0, making them just as happy as every other employee at Highlands Inn and 13% happier than every other Front Desk Agent on CareerBliss - the happiest Front Desk Agents work for Hyatt Hotels.
What do you like about working at Highlands Inn?
"I like being able to work with the guests face to face, seeing the satisfaction of their stay is worth it."
Do you have any tips for others interviewing with this company?
"Be professional, be yourself, smile and don't be shy to share your customer service skills."
What don't you like about working at Highlands Inn?
"I didn't like having to wear a suit on a daily basis."
What suggestions do you have for management?
"To listen to the staff, they have valuable suggestions to help enhance work flow."
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