"They use outdated systems for their review process. For instance, they require employees to print out a hard copy version of draft, and then the manager will "mark up" corrections in red ink pen. This is very outdated and not to mention wastes a lot of paper! Why not just use email or cloud computing? Further, their accounting is a nightmare. They do not have a formalized time sheet review process in place, causing a lot of hours to be moved around from project to project with no accountability or audit trail. When clients call and ask for "hours detail-sheets" that support the amounts Hargis bills, Hargis accounting department does not have any defensible accounting records readily available to explain discrepancies. Instead, the client's inquiry gets re-routed to a Principal and the Principal has a discussion with the client (behind closed doors) why certain hours were billed to them. Is this what they're paying the principal to do? This information should be readily and easily accessible through the accounting system, but they do not keep good accounting records. It is very inefficient, and not transparent. It's a breeding ground for losing client trust and confidence. Their performance review program and promotion process is also very outdated. It is not based on skill set, competency, or knowledge but rather based on how many years you've worked for Hargis. Most (if not all) of the principals have worked there for 15+ years. Performance reviews are done on an annual basis, rather than real-time feedback. This means you don't receive specific examples of areas/situations you need to improve on. I offered help to a department manager during a time that her department was low-staffed, and she cc'd my boss on her response saying "no thank you." Her gesture of cc'ing my boss seemed like it was a veiled threat. It was inappropriate and breeds a culture of backstabbing and mistrust. Needless to say, I didn't offer her help again."
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