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* The IT Manager will work closely with Medicaid Data Warehouse (MDW) program staff to provide oversight, Project Management (PM), and various...
The Associate Help Desk Support Analyst will be responsible for providing first-line support for laptop hardware and software issues. This includes...
* Answer inbound technical questions from customers and gain an understanding of each situation. Troubleshoots issues to find solutions and...
Connects to computer desktops for remote support utilizing remote software including but not limited to SCCM Remote Control Viewer, RDP and Team...
This contractor will support the deployment, documentation, and operationalization of a cryptographic key inventory management solution...
* Reimage, configure, and deploy new desktops according to company standards. * Provide deskside support for end-users, troubleshooting hardware...
The IT Systems Analyst plays a critical role in delivering and maintaining reliable, secure, and efficient IT services across the organization...
Work with business partners to understand functional needs for technology solutions. Identifying and eliciting business requirements (e.g...
Looking for a driven professional that will thrive in a fast-paced environment while providing the highest level of customer service! We are looking...
Design, analyze, plan, modify, and maintain network components, including network monitoring systems. Manage all network equipment supporting...
* Issues new workstations to incoming employees, coordinates issuance during employee orientations, internal refreshes, etc. * Issue and troubleshoot...
The Corporate IT Support Analyst is responsible for directly and indirectly delivering efficient, effective, and high-quality technical support...
* SUPPORT SERVICES ANALYST (TECHNICIAN - LEVEL 1/2)Reporting to the Support Services Manager, the individual in this role will serve as a member...
The Service Desk Analyst II role is an onsite, pro-active, technology focused, customer service oriented professional focused on supporting...
* Install, configure, and troubleshoot desktop and laptop hardware, peripherals, operating systems, and firm-specific software. * Diagnose...
* Provides first level support for all end-users via telephone, email or chat. * Troubleshoots and resolves hardware, software and voice/data...
* Install, configure, and troubleshoot desktop and laptop hardware, peripherals, operating systems, and firm-specific software. * Diagnose...
* Typically, this position does not have any supervisory responsibilities. SCOPE - EXPECATIONS: * Working Conditions: * Typically works in an...
· Engage with technical and non-technical customers through multiple communication channels including phone, email, chat, and applicable ticketing...
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