Working at Genpact in Ann Arbor, MI: 3 Employee Job Reviews by Real Employee working in Ann Arbor, MI Area

"My time at Genpact has been good overall. The opportunity for advancement just isn't there."

"Although there is extensive training to learn the product, the tools are not easy to use and typically the people taking the calls know way more than the supervisors. You are scolded for asking questions and frowned upon when truly wanting to help the customers. You get a bonus dangled in front of your nose every month, but are set up for failure when you are not given the time you need to follow up with customers or the authority to offer credits which you are never allowed to give."

"Genpact has given me the greatest of opportunities in my career. The best thing I liked about this organization is the different roles that you can work on even at the entry level. So even before you can realize, you hone managerial and other important skillsets."