Gallagher Bassett Services Employee Reviews for Claims Representative

"of the last four people, I held the position the longest, two years"

What do you like about working at Gallagher Bassett Services?

"excellent, trustworthy peers or coworkers who are usually under-appreciated by the company"

Do you have any tips for others interviewing with this company?

"Do not walk away... RUN. Do not believe what they tell you."

What don't you like about working at Gallagher Bassett Services?

"Management, Supervision, misrepresentation of responsibilities, unfair measurement of performance without regard for client satisfaction."

What suggestions do you have for management?

"How many people will you burn out before you realize they are not the problem"

What don't you like about working at Gallagher Bassett Services?

"High production oriented job in which you are graded on a daily, 30 day etc. point system involving data entry tasks vs. quality of work and client feedback."

"INTERESTING"

What do you like about working at Gallagher Bassett Services?

"Variety. Work was fast paced and involved many different aspects of claim handling. There was always something new to learn."

Do you have any tips for others interviewing with this company?

"Be honest. Express what you really are seeking in a job. If you are willing to take on training and additional responsiblities, let it be known."

What don't you like about working at Gallagher Bassett Services?

"Some politics, but I really left because I received an excellent job offer to work handling litigation."

What suggestions do you have for management?

"Actually, this is a very well run company. Management could provide more techincal training, but at this time they may already be doing this."

"Not a great place to work."

What do you like about working at Gallagher Bassett Services?

"I liked working with a diverse group of co-workers."

Do you have any tips for others interviewing with this company?

"I would be very cautious when interviewing with this company. Many promises are made and are not met once you are actually there."

What don't you like about working at Gallagher Bassett Services?

"I did not like the supervisors nor upper management. They were more worried about making clients happy that they did not respect the claim adjusters."

What suggestions do you have for management?

"Listen to your adjusters and work with them in a professional and respectful way to work out any issues that they may be experiencing with their clients of immediate supervisor. Take a look at the amount of turnover and number of employees fired based on performance. There are issues with this at certain branches."