2,358 Front Desk Representative Jobs Nationwide
A front desk representative is the person who makes first contact with a guest or a customer. They greet the people who come in, they give them directions and they resolve any disputes that a customer might have. A front desk representative, also called a front desk clerk, is someone who is usually the first point of contact between the public and the organization that they work for.
Skill Sets:
A front desk representative needs to be someone who is presentable and efficient. They need to have excellent communication skills as they will be dealing both with the staff of the company and the public. They need to be willing to take on problems and to make sure that issues get solved.
Education:
Most front desk representatives have completed high school, though some high schoolers definitely take this job. They should be efficient with computers, and they should also be aware of how to work a multi-line phone.
Career Path:
To become a front desk representative, work on portraying yourself as an efficient problem solver. Make sure that you are familiar with the basic Windows computer, and that you know how to operate a phone system without hanging up on the person on the other line.
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