Fingerhut Employee Reviews for Customer Service Representative

What do you like about working at Fingerhut?

"The hours and work environment in which I worked at Fingerhut were great."

Do you have any tips for others interviewing with this company?

"Have examples of when you have worked under stress ready."

What don't you like about working at Fingerhut?

"Customer Service representives at Fingerhut are limited in what they can do to help, which leaves customers dissatisfied with their experience with the company."

What suggestions do you have for management?

"I would suggest that they contract with a delivery company that would require signatures for deliveries over $100, given that this was the #1 customer complaint and the major problem that Customer Service representatives were unable to solve."