"As Director of Operations Facility producing heat transfer unit (radiator) for the mining, energy and oil and gas industries. Introduced lean manufacturing. The manufacturing facility did not have any way to be rated. Introduction of measurables like 5S, turnover, assistance, productivity, on-time delivery, etc. Making them visible to employees made them feel informed and accountable. Result: Employees were empowered to help in the future of their company. Reducing absenteeism from 5% to 2% and turnover from 2% to 0.5%."
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