Technical Support Specialists at Elgia give their company a 2.8 out of 5.0, while the average rating for Elgia is 2.8, making them just as happy as every other employee at Elgia and 28% less happy than every other Technical Support Specialist on CareerBliss - the happiest Technical Support Specialists work for Stream Global Services.
"OK call center job"
What do you like about working at Elgia?
"People are good to work with, pay is decent for the type of work (note: lowest pay in drop-down list is $30-$40k, actual salary is $28k)"
Do you have any tips for others interviewing with this company?
"Know what you are getting into. You will constantly be on the phone and are expected to learn a lot on your own. If you like a busy work environment and are a self-starter you will do well."
What don't you like about working at Elgia?
"Management is somewhat ineffective (manager was brought in from another company so does not understand the work we do), training for new employees is not adequate."
What suggestions do you have for management?
"Implement a better training program, provide incentives to hire and keep good employees rather than replacing them constantly!"
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