eCoast Sales Solutions Employee Job Reviews in the United States

"This is great for people to know this company offers very little compensation for inside sales work required on a daily basis."

What do you like about working at eCoast Sales Solutions?

"The people. It can be fun with the small groups formed per campaign or company. I was one of the main appointment representatives for Cisco and my group was great."

Do you have any tips for others interviewing with this company?

"Dress casual. No ties. They will ask if you can make a 100 to 120 calls a day which can be done seeing they VoIP phones, so say yes. They are expecting a lot for very little money, high turn over due to management and pressure to make the numbers for each campaign, min. 2 appointments per day is required. Have a good attitude, review today's technology from companies as Cisco. Know the current trends/news as in Tanberg/Cisco merger as they are 2 off ecoast's biggest clients. Visit Cisco's, Tanberg, HP, Nortel, 3Com, Covad, etc. websites. Know the terms VoIP or IP Communications (Cisco), Hosted VoIP, LAN, WAN, Telephony and Firewalls and AntI Virus and Storage. Also, they don't tell you in the interview, but they micro manage and if you can forget that anytime you are on the phone, they are monitoring the call than you will be OK. Just remember that you are a professional and should have no problem performing the task given to you."

What don't you like about working at eCoast Sales Solutions?

"Some of the Management. No chance for advancement unless you are friends with someone in Management. One can get a million dollar + qualified appointment lead and is only payed $8 to $15 per appointment, max average commission is $350 to $400 based on appointment leads/number calls per month. Potential earnings for the Account Manager could be in the hundred thousands or millions and ecoast makes a outrages profits for the successful campaign which are sponsored by Cisco and their partner program. Sometimes they may share the Marketing funds (Cisco/partner program) with the representative as incentives in form of games and contest consisting on winning gas cards or gift certificates."

What suggestions do you have for management?

"Sales and Management Training. Better training on sales skills. Clocking in and out on a time clock is demeaning as if you are in a factory. I believe it's the 80's or early 90s approach to the work environment with gray cubicles, assigned times for lunch and breaks. They treat the employees as if they are not responsible adults which is a mistake if you want success, treat the employees as a professional."

"I was preparing reports for generating leads, I was a computer programmer trying to make tasks more automated and more confortable to use."

What do you like about working at eCoast Sales Solutions?

"It is a very nice company when people work as one team."

What don't you like about working at eCoast Sales Solutions?

"The opportunity was not a growing opportunity"

What suggestions do you have for management?

"The management was very decent."