Direct Commerce Employee Reviews for Anonymous Employee

"Dear Sir or Madam, I am writing to you to confidently recommend Mike Leech as a candidate for Senior Customer Success Manager. As an Account/Customer Success Manager, Mike worked with me at Direct Commerce for over three years. During that time, I was the Director of Global and Strategic Accounts and his direct report, and I thoroughly enjoyed working with Mike, he demonstrated critical skills, knowledge, and abilities that will make him a valuable employee to your company. I observed on several occasions that his knowledge of our product and its functionality was extensive. In fact, on numerous occasions, I witnessed Mike’s ability to research and discover the root cause of isolated system errors while on the call with a distressed client. He is determined and able to assist clients immediately to solve many of their issues and his customer service level is of the highest caliber. In addition, Mike is a team player and demonstrated time and time again a willingness to go above and beyond. He is a hard-working, dependable, knowledgeable individual and I consider him to have been a true asset to myself, the team and the company overall. Please don’t hesitate to contact me at 415.505.5384 should you have any questions or would like to discuss Mike’s qualifications and skills in greater detail. I would be more than happy to expand further on my recommendation. Sincerely, Lisa Sconyers"