DHI Mortgage Employee Job Reviews in the United States

"Growing company going through growing pains. Very poor leadership."

"I have worked for DHI Mortgage for over 3 years now and I will always be thankful for the opportunities that I have been presented with here. The company has strong, ethical leadership and is constantly looking for ways to innovate and improve their process. The company is a subsidiary of D.R. Horton Custom Homes and they employ around 9000 people across the 29 states in which they do business."

"I’ve worked here since Late 2019. They offer good benefits. Management is not consistent for metrics, there’s a disconnect between sales and processing making a little difficult to maintain your number and customer service metrics."

"This was my dream job, I absolutely believe in DHI mortgage and their core values. They are an excellent company to work for and offer great pa, bonus and benefits. IF they did not move my center to corporate in TX, I would have retired with this company."

"Worked at DHI Mortgage for 14 years, oversaw 4 different divisions and over 40 people. Worked with a lot of different builders and also submitted condo approval to Fannie Mae as well. Worked as sub prime lender as well as Prime all different loans."

"Ethical company, great atmosphere. Hard work is rewarded."

"DHI pushes ethical boundaries to the limit"

What do you like about working at DHI Mortgage?

"The money. For underwriting at least, they pay well however that definately comes at a price."

Do you have any tips for others interviewing with this company?

"If you just need a good paycheck it's the place for you however I wouldn't plan on being here long until you burn out. Make sure you constantly have an exit plan and if you find anything that comes remotely close in pay that is less demanding, RUN to it."

What don't you like about working at DHI Mortgage?

"Nepitism runs absolutely rampant through the builder, contractors and of course at the Lender as well. If the loan officer and/or sale rep is a Horton, married to one, or involved with one, they will pretty much get their way whether the loan truly qualifies or not. ANY guideline that is a gray area or at the discretion of the u/w will basically be determined in favor of approval, whether it should or not. Any risk factor that AUS cannot read is not even worth mentioning because it will be overlooked. Companies like this will eventually lead to legislation that makes it illegal for builders to have their own lenders. When that happens, this lender will be a text book example of why. Get used to overtime and working weekends. Your personal life means absolutely nothing when turn times or number of closed loans are involved. You will be expected and frequently required to work way above and beyond the intial expectations that you are told in the hiring and training process. One Dallas area office pays their processors very little and expects way more out of them than their pay justifies. They start most of them out in the 30k range which as you can imagine, leads to absolutely horrible processing quality and multiple resubmissions to you as the underwriter. In fairness, any decent processor wouldn't even walk through the door for 30k a year so they get what they pay for. Unfortunately that burden falls onto the u/w's shoulders to pick up the slack."

What suggestions do you have for management?

"Get used to bending over. You are owned by the builder who already has no problem taking advantage of customers by building poor quality homes for top dollar so even if a manager wanted to make improvements, they would just end up getting themselves fired. My advice to management (the few that are not married to someone at the builder) would be to ride the gravy train while you can and just find a new job when you can't take it anymore. Hire MORE employees so you don't burn out the ones you have who (for now) are hanging in there. Overtime is nice but seeing your spouse and kids at night means a lot more to most of us."

"Horrible office environment."

What do you like about working at DHI Mortgage?

"Co-worker are helpful. Lots of knowledge from them. Never boring"

Do you have any tips for others interviewing with this company?

"Do not accept any offer. VERY unprofessional place to work. The pay is not competitive at all!"

What don't you like about working at DHI Mortgage?

"The branch manager and branch operations manager made the environment terrible and unprofessional. orrible company. The office environment is extremely unprofessional from the attire to the conversations that are had in the office. The managers have their favorites and if you dont kiss their ass everyday you will have a target on your back."

What suggestions do you have for management?

"Dont try and be friends with everyone. There needs to be a line drawn. You cant go out drinking on the weekends with your employee and not expect the office environment to be chaos."

"awesome. I love the feed back. DHI is a great place to start a career grow a lot of knowledge"

What do you like about working at DHI Mortgage?

"making dreams come true for home buyers. selling and closing loans. great co workers and managers"

Do you have any tips for others interviewing with this company?

"be a go getter. great place to work. great peope and buyers. person for job needs to stand out."

What don't you like about working at DHI Mortgage?

"I would have them change the working weekends saturday and sunday and rotate on calls"

What suggestions do you have for management?

"rotate weekends and not on call every weekend. management is great but work hrs were after 7PM"

"I walked away from this employment having learned more than any other opportunity"

What do you like about working at DHI Mortgage?

"My underwriting staff did not accept any shabby work, they helped us strive for the best representation of the files -- approved before it was approved"

Do you have any tips for others interviewing with this company?

"Be honest with yourself and them about your abilities, they will work with you"

What don't you like about working at DHI Mortgage?

"It broke my heart that they had to downsize and I was one of the positions eliminated"

"lots of hours"

Do you have any tips for others interviewing with this company?

"good job with lots of hours"

"DHI was one of the best assignments I have worked."

What do you like about working at DHI Mortgage?

"The easy atmosphere, while able to get work done in a timely manner with out stress."

Do you have any tips for others interviewing with this company?

"Did not interview, was place through a MI company."

What don't you like about working at DHI Mortgage?

"Again, did not find anything wrong with the company."

What suggestions do you have for management?

"Just keep doing what is being done."

What do you like about working at DHI Mortgage?

"Working with good people and the ability to deal with customers one on one ."

What don't you like about working at DHI Mortgage?

"Would go back to work there If there were a job available"