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46 Customer Support Manager Reviews

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Customer Support Manager at BMC Software
Person You Work For 3.9 / 5 People You Work With 4.4 / 5 Work Setting 3.4 / 5
Support You Get 3.4 / 5 Rewards You Receive 2.5 / 5 Growth Opportunities 2.1 / 5
Company Culture 3 / 5 Way You Work 2.6 / 5
Customer Support Manager at BMC Software

Please give us a one liner to describe this review.

"Working for New Dimension Software was much more satisfying prior to acquisition by BMC."

Customer Support Manager at Goodrich

Please give us a one liner to describe this review.

"Goodrich offers excellent compensation, growth opportunities are somewhat limited at this time."

Customer Support Manager at L-3
Person You Work For 4.7 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3.1 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 3.9 / 5
Company Culture 3 / 5 Way You Work 3.6 / 5
Customer Support Manager at IBM
Person You Work For 3.9 / 5 People You Work With 4.8 / 5 Work Setting 4 / 5
Support You Get 4.6 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.7 / 5
Company Culture 4.1 / 5 Way You Work 4.9 / 5
Customer Support Manager at US Bancorp

Please give us a one liner to describe this review.

"Very budget conscious as are all banks, but there are opportunities if you seek them."

Customer Support Manager at Navteq
in Washington, DC

Please give us a one liner to describe this review.

"Started out very good, but when print division folded, it went down hill."

What do you like about working at Navteq?

"Started off very exciting and manageable."

What don't you like about working at Navteq?

"The solid foundation is not there anymore."

What suggestions do you have for management?

"Give employees solid direction."

Customer Support Manager at ROLTA

Please give us a one liner to describe this review.

"Very good place to work."

Customer Support Manager at AutoTrader.com
in Atlanta, GA

What do you like about working at AutoTrader.com?

"Being respected for my contribution."

Do you have any tips for others interviewing with this company?

"It is the best, good luck and just be honest."

What suggestions do you have for management?

"Keep up the extraordinary work."

Customer Support Manager at Philips Healthcare
in Atlanta, GA

What do you like about working at Philips Healthcare?

"Career opportunities."

Do you have any tips for others interviewing with this company?

"Be confident when stating your strengths."

What suggestions do you have for management?

"Continue developing the agents and the management team."

Customer Support Manager at MultiCare
in Tacoma, WA

What do you like about working at MultiCare?

"Environment"

What don't you like about working at MultiCare?

"Lack of time off."

What suggestions do you have for management?

"Say what you mean and do what you say."

Customer Support Manager at Axsys Technologies
in Bedford, TX

Please give us a one liner to describe this review.

"Commodity based business, so very volatile."

Customer Support Manager at Bluesocket

What do you like about working at Bluesocket?

"There was a lot of opputunity to take on new responsibilities."

Do you have any tips for others interviewing with this company?

"It is a very interesting place to work and be ready and willing to take on additional responsibilities."

What don't you like about working at Bluesocket?

"Being a small company you depended on investors money for job security"

What suggestions do you have for management?

"Make sure you continue to talk to customers about the product and new features they may want."

Customer Support Manager at Fox Interactive Media
in Los Angeles, CA

What do you like about working at Fox Interactive Media?

"A pleasant working environment, with an open door policy with all employees and genuine since that everyone cares."

What don't you like about working at Fox Interactive Media?

"With the challenge of a recent merger, there is a since of uncertainty regarding the future of the company."

What suggestions do you have for management?

"Increase communication with the staff."

Customer Support Manager at Ashley Furniture
in North Brunswick, NJ

Please give us a one liner to describe this review.

"Ashley Furniyure is a franchise with limited room to grow because its a small company."

What do you like about working at Ashley Furniture?

"It is a small family oriented company that knows you by your name and not an employee number."

Do you have any tips for others interviewing with this company?

"You must be able to give Ashley all of your time. Reson being is you MUST work every holiday, every weekend most nights and it's a mandatory 45 hours per work week."

What don't you like about working at Ashley Furniture?

"Working long hours I.E over 55 hours per week. I also dislike working every holiday and holiday weekends."

What suggestions do you have for management?

"Management should impliment more training in all departments so the turn over with-in the company is not so high."

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