2 Customer Retention Manager Reviews

Customer Retention Manager at 411 Locals

"This job is challenging but very satisfying. You have the opportunity to support you client and colleagues all day. The job description is something like: Document customer outcomes to add to our knowledge of reasons why customers choose to cancel their services. Identify new business practices that could be introduced or suggest modifications to existing practices that could reduce the risk of customer cancellation. Report regularly to team leader on all activities relating to the role."

Customer Retention Manager at Comcast

Please give us a one liner to describe this review.

"Very direct and informative"

What do you like about working at Comcast?

"I have a passion for helping people(both internal & external). I enjoys motivating and coaching my employees to reach their goals."

Do you have any tips for others interviewing with this company?

"The best tips I can give is to learn how to adapt to changes quickly."

What don't you like about working at Comcast?

"There is nothing that I don't like about Comcast. Comcast has giving me the opportunity to be the best I can be."

What suggestions do you have for management?

"The only suggestions that I have for management is to continue to promote employee within the company."