Customer Retention Manager Job & Career Information
What's it like to be a Customer Retention Manager?We have 13,358 Customer Retention Manager jobs nationwide. The average Customer Retention Manager salary is $51,000 annually, -$15K (25%) less than the average national salary. Statistically, Customer Retention Managers are very happy with their career.
$51,000 Average Salary
- $29K Rent 1st average (5 salaries)
- $42K Media General average (2 salaries)
- $61K Comcast average (1 salaries)
Employee Reviews
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Customer Retention Manager @ 411 Locals in Las Vegas, NV
"This job is challenging but very satisfying. You have the opportunity to support you client and colleagues all day. The job description is something like: Document customer outcomes to add to our knowledge of reasons why customers choose to cancel their services. Identify new business practices that could be introduced or suggest modifications to existing practices that could reduce the risk of customer cancellation. Report regularly to team leader on all activities relating to the role."
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Customer Retention Manager @ Comcast in Manassas, VA
"Very direct and informative"
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