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Cox Communications Employee Reviews for Technical Support Specialist

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Technical Support Specialists at Cox Communications give their company a 2.3 out of 5.0, while the average rating for Cox Communications is 3.9, making them 52% less happy than every other employee at Cox Communications and 47% less happy than every other Technical Support Specialist on CareerBliss - the happiest Technical Support Specialists work for Stream Global Services.

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2.3
Average Rating
(based on 2 Technical Support Specialist Review Ratings)
Technical Support Specialist
in West Warwick, RI

"Nothing here is proprietary. Being a $7 billion dollar revenue company means nothing. Where is the budget going Why aren't our tools that let us do our jobs not improving In fact, the tools seem to be getting worse. We are just NOW upgrading to Windows 7! A fortune 500 company still using Windows XP is quite laughable. Our CEO retired and left for another communications company. There is an endless list of laughables here. Don't get me wrong, though, the compensation is great!"

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 1 / 5
Technical Support Specialist
in Oklahoma City, OK

What do you like about working at Cox Communications?

"Good benefits, good hours, nice people ,lunch hour, nice boss"

Do you have any tips for others interviewing with this company?

"I would be upfront with them about how boring the job can be"

What don't you like about working at Cox Communications?

"boring, unchallenged, quiet, low pay, no creativity, technologically impaired, old people"

What suggestions do you have for management?

"be more progressive, take bigger risks, use technology better, pay more"

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Technical Support Specialist
in West Warwick, RI

"Trusted Provider"

What do you like about working at Cox Communications?

"The opportunity to help customers in troubleshooting their services as well as become a trusted provider to them"

Average Cox Communications Attributes by Technical Support Specialist

Company Culture
2
Growth Opportunities
1.5
People You Work With
3.5
Person You Work For
2.5
Rewards You Receive
4.5
Support You Get
2
Way You Work
1
Work Setting
1
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