"1. They don't disclose that this technical support position includes telemarketing - about 30+ calls/day. 2. The helpdesk manager is a walking mood swing. Your stats will depend on her ever-shifting moods. Good luck with that. Think you can just stay out of her way Nope. She's a micromanager who plays favorites like she's trying to go pro. 3. The software that you will be supporting sucks. I cannot overstate this. The systems that you will use for support suck even more."
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