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Cold Stone Creamery Employee Job Reviews in the United States

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On average, employees at Cold Stone Creamery give their company a 4.0 rating out of 5.0 - which is 3% higher than the average rating for all companies on CareerBliss. The happiest Cold Stone Creamery employees are Shift Leaders submitting an average rating of 4.3.

10%
70%
20%
0%
0%
4.0
Average Rating
(based on 10 Cold Stone Creamery Review Ratings)

Ratings by Category

Company Culture
4.1
Growth Opportunities
3.0
People You Work With
4.5
Person You Work For
4.3
Rewards You Receive
3.5
Support You Get
4.1
Way You Work
4.6
Work Setting
4.2
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Assistant Manager

"Since Cold Stone is a franchisee company, the experience differs between locations. The company as a whole is well established and provides great training and development, however poor ownership at individual locations can hurt the brand. I feel overall Cold Stone is a brand to watch and good to employees overall."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Team Leader

"It is an awesome work place for students"

What do you like about working at Cold Stone Creamery?

"It's a very fun and relaxing work environment. My coworkers and employees are very amiable and hard working"

Do you have any tips for others interviewing with this company?

"Be yourself, they aren't really interested in super extraordinary people, just regular workers with a good work ethic and nice personalities."

What don't you like about working at Cold Stone Creamery?

"There is quite a bit of miscommunication at times between the supervisors which can be very frustrating for other workers"

What suggestions do you have for management?

"It would be a great idea if they would have better communication."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

4.0
Cold Stone Creamery (21)

4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)
Team Member
Person You Work For 4 / 5 People You Work With 4.3 / 5 Work Setting 4 / 5
Support You Get 3.5 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 2 / 5
Company Culture 3.4 / 5 Way You Work 4.5 / 5
Shift Leader
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Store Manager
Person You Work For 5 / 5 People You Work With 3.5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2.5 / 5
Company Culture 3.9 / 5 Way You Work 5 / 5
Crew Leader
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3.9 / 5
Company Culture 4.4 / 5 Way You Work 4.9 / 5
Assistant Manager
Person You Work For 4 / 5 People You Work With 4.8 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
General Manager
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.9 / 5 Way You Work 4.8 / 5
Sales Associate
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4.5 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Closing Manager
Person You Work For 4.9 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4.9 / 5
Shift Leader

"Coldstone was a great first job."

Shift Leader

"It's a good beginner job."

Cold Stone Creamery Employee

"Good place to work for right out of high school."

Shift Leader

"It was a great job to work while in school."

Manager

"The franchisee I worked with was great, but it was a terrible job."

What do you like about working at Cold Stone Creamery?

"The opportunity to make people happy."

Do you have any tips for others interviewing with this company?

"Be prepared for long hours and little to no social life."

What don't you like about working at Cold Stone Creamery?

"The fact that the store could only be profitable with a massive volume."

What suggestions do you have for management?

"Cold Stone Corporate should slow down on their expansion plans and find a way to make each unit more profitable. It is a business model that is highly sensitive to milk prices, and those have been astronomical the past few years. It is difficult for their franchisees to make a profit, and it's hard to sell new franchises if your old ones are going out of business."

Cold Stone Creamery Reviews FAQs

Is Cold Stone Creamery a good company to work for?

Cold Stone Creamery has an overall rating of 4.0 Average Rating out of 5, based on over 10 Cold Stone Creamery Review Ratings left anonymously by Cold Stone Creamery employees, which is 3% higher than the average rating for all companies on CareerBliss. 100% of employees would recommend working at Cold Stone Creamery.

Does Cold Stone Creamery pay their employees well?

Cold Stone Creamery employees earn $22,000 annually on average, or $11 per hour, which is 67% lower than the national salary average of $66,000 per year. 1 Cold Stone Creamery employees have shared their salaries on CareerBliss. Find Cold Stone Creamery Salaries by Job Title.

How satisfied are employees working at Cold Stone Creamery?

100% of employees would recommend working at Cold Stone Creamery with the overall rating of 4.0 out of 5. Employees also rated Cold Stone Creamery 4.1 out of 5 for Company Culture, 3.5 for Rewards You Receive, 3.0 for Growth Opportunities and 4.1 for support you get.

What is the highest paying job at Cold Stone Creamery?

According to our data, the highest paying job at Cold Stone Creamery is a Regional Manager at $210,000 annually. Browse Cold Stone Creamery Salaries by Job Profile.

What is the lowest paying job at Cold Stone Creamery?

According to our data, the lowest paying job at Cold Stone Creamery is a Food Server at $12,000 annually. Browse Cold Stone Creamery Salaries by Job Profile.

What are the pros and cons of working at Cold Stone Creamery?

According to reviews on CareerBliss, employees commonly rated the pros of working at Cold Stone Creamery to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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