"Standard charted bank- Credit agricole bank- CIb"
What do you like about working at Commercial International Bank?
"working and team spirit.Introduce and promote alternate channels to customers to reduce traffic in branches.Cross sell products based on customer potential and needs.Provide customers with basic information on all products and services.Handle all allocated function with strict adherence to set processes.Receive the customers requests for issuing the various certificates.Maintain and Meet the service quality standard that has been set .Responsible for customer complaints inquires and for logging every customer complaint. Inquires and forward to the customer care unit.Ensure all knowledge of all processes activities and functionality of SSRs.Pursue personal development of skills and knowledge necessary for the effective performance of the role."
What don't you like about working at Commercial International Bank?
"there is no speak up theory. There is no managerial inter feral in any case"
What suggestions do you have for management?
"to listen to their employees to give due diligsnce to their employees"
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