Working at Cengage Learning in Independence, KY: 4 Employee Job Reviews by Real Employee working in Independence, KY Area

"The excellent company industry is in change and time to move on."

"I worked here until 2013. The company has since filed for bankruptcy. The management was poor at best. Difficult place to work as they micro-manage. The training was not very thorough, but you wouldn't realize it until you started taking calls. In this role the management expects you to be glued to your desk. If you get up from your desk, you are watched like a hawk (micro-managed). Going to the restroom is frowned upon (no exaggeration)."

"I have worked at Cengage Learning since August of 2012. In all honesty, this is a great company if you are new to sales. There is an extensive amount of training for individuals who have no familiarity with sales. I would describe it as the perfect entry point into sales if you come from a different background."

"Very sad and disorganized place to work."

What do you like about working at Cengage Learning?

"The work is challenging and ever changing. The company offers generous time off."

Do you have any tips for others interviewing with this company?

"Don't go into technical support unless you are able to do the job without training."

What don't you like about working at Cengage Learning?

"Management micro-manages. When an employee thinks outside the box, they are shot down.They describe themselves as innovative, but clearly they are not. If management was not there at all, it would be a decent place to work.The training department is lacking, and very basic. The training is not all encompassing of what you need to do the job, and when you are through with training, they expect you to know the entire job. Mistakes are not tolerated and result in discipline and threats."

What suggestions do you have for management?

"Get on the same page. Stop stomping on your employees. When you make a mistake, you should be held to the same standard as when your employees make mistakes. This is curently not the case. It makes for a miserable work environment. Also management, do not yell at your employees. That is very unprofessional. Again, if you were held to the same standard you hold your employees to, you would have been fired by now."