Bright House Networks Employee Reviews for Help Desk Associate

"Don't work at the helpdesk"

What do you like about working at Bright House Networks?

"educational"

Do you have any tips for others interviewing with this company?

"Remember that they lay off every fall so be prepared, don't call in sick and keep your numbers up"

What don't you like about working at Bright House Networks?

"They had no interest in helping people that call in. It's just how long it takes to get rid of the phone call"

What suggestions do you have for management?

"Feel free to teach employees how to correct an error instead of only checking your watch"