Company Menu

Bright House Networks Employee Job Reviews in the United States

Browse Bright House Networks Reviews by Job Title →

31%
34%
21%
14%
0%
3.7
Average Rating
(based on 29 Bright House Networks Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.2
People You Work With
4.3
Person You Work For
3.5
Rewards You Receive
3.4
Support You Get
3.8
Way You Work
3.9
Work Setting
4.1
Advertisement
"I really enjoyed working working for Bright House. I liked that they, in general, cared for their customers and employees. When I was there, they even still had a pension plan. How many companies still have that"
Posted 10 years ago in Brandon, FL
Bright House Networks Employee

"This is a nice place to work, lots of great benefits. Nice training program and in certain departments there really is a lot of potential for career development and training."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Senior IT Support Technician

"A very bad company to work for."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 1 / 5

Company-Industry Rating Comparison

3.7
Bright House Networks (43)

4.5 Highest Rated in this Industry is Adtech (8)
2.2 Lowest Rated in this Industry is Blue Fountain Media (8)
3.8 Average of All Companies in this Industry (13,152)
Priority Resolution Team Member

"I've worked for Bright House Networks since 2007. I started in customer service and after about 3 years found my way into SST RSR which was a sales lead position (assistant supervisory role). Unfortunately that position was done away with so I shifted to the sales department and now I am on the Priority Resolution Team. Bright house is good but it can be difficult to move up. The benefits and discounted cable are very good perks but the rate of pay definitely needs a shot in the arm."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Network Architect

"I really enjoyed working working for Bright House. I liked that they, in general, cared for their customers and employees. When I was there, they even still had a pension plan. How many companies still have that"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Bright House Networks Employee

"Worked for Bright House for 10 years. The compensation was horrible but the coworkers are amazing."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Retention Specialist

"I've worked for Bright House Networks for over 5 yrs. Job growth opportunities are very good. The Management are wonderful people to work for and with. We all work as a Team and you can always look forward to a great day at work."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Business Solutions Support Specialist

What do you like about working at Bright House Networks?

"Flexibility and great benefits. Great stability and learning new product lines constantly."

Do you have any tips for others interviewing with this company?

"I would say have certifications in the technical field it helps get you in the door."

What don't you like about working at Bright House Networks?

"I have been with the company 11 years and have not been able to move into the area of studies learned while attending school nor certifications accomplished."

What suggestions do you have for management?

"As far as suggestions I would say what they suggest is what will be the best decision."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Direct Sales Coordinator

"Great company to work for, but my department could use a few fixes"

What do you like about working at Bright House Networks?

"I like that the company cares about its employees. There are several benefits that show that although the pay is a little low."

Do you have any tips for others interviewing with this company?

"If you can find a good department to get into, you will be set and love it."

What don't you like about working at Bright House Networks?

"The pay could be a little higher. My current supervisor is more concerned about the budget than the staff."

What suggestions do you have for management?

"Don't play favorites with certain employees because it sends a bad message to the rest of the staff."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 4 / 5
UNIX Systems Engineer

"It is a fair job. Just management is slacking."

What do you like about working at Bright House Networks?

"It is a great company to work for when politics don't get in the way."

Do you have any tips for others interviewing with this company?

"Be very happy and nice and the people in the company will love you."

What don't you like about working at Bright House Networks?

"The politics and failure by management to adhere to any sort of protocol."

What suggestions do you have for management?

"Define a policy and keep to it instead of allowing everyone to dictate to them. Which provides an unsustainable environment."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
News Videographer

"Stressful, poor communication, low pay"

What do you like about working at Bright House Networks?

"Benefits were great, co-workers were tremendous. Clean environment, mostly new equipment."

Do you have any tips for others interviewing with this company?

"The company will make you feel like a million bucks, picking you up in a limo, taking you to lunch, etc. Hiring manager may make promises he or she can't keep. Be wary of the rah-rah we're the greatest talk. They aren't all that."

What don't you like about working at Bright House Networks?

"Serious disconnect between employees and management. Always felt like management only wanted to listen to select people--usually other newsroom managers. No opportunity for advancement or enrichment. Very stressful, lots of OT, poor advance scheduling. Good number of young managers who have not learned to deal with people. You will also have to sign a three-year contract with a no-compete clause, even off-air, low-salary employees."

What suggestions do you have for management?

"Listen more to your employees and stop thinking you know everything. Don't hire experienced employees, then waste them with menial, entry-level work."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Service Representative

"Working here is all about WHO you know, WHO you are related or married to."

What do you like about working at Bright House Networks?

"Benefits, free cable, free internet, building is nice, thats about it"

Do you have any tips for others interviewing with this company?

"Kiss butt when you do. Rave about how much you love the company. And be a white male. Thats the only way you will get promoted. Or if you have family in the company. They CREATE jobs for sons, daughters, etc. If you're not, good luck!"

What don't you like about working at Bright House Networks?

"Game playing, family connections, ass kissing, you are unable to give your opinion, unless its yes, I agree with you. Management doesnt listen, they dont care, Human Resources is uesless"

What suggestions do you have for management?

"Stop hiring relative. Management only cares about themselves and saving their jobs. Don't bother going to your manager or HR to complain. You will be pegged and they WILL find a way to get rid of you."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Senior Producer

What do you like about working at Bright House Networks?

"Having the responsibility of my project and team and seeing our project getting completed from start to finish."

Do you have any tips for others interviewing with this company?

"Research the company and be a well rounded individual. Make yourself stick out."

What don't you like about working at Bright House Networks?

"That I had to move away from this company. It was a nice place to work."

What suggestions do you have for management?

"Look outside the box for new creative talent when hiring new employees."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Senior Financial Associate
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2.5 / 5
Company Culture 3 / 5 Way You Work 2.5 / 5
Collections Liaison
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.9 / 5
Company Culture 5 / 5 Way You Work 4.9 / 5
Service Technician
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Bright House Networks Reviews FAQs

Is Bright House Networks a good company to work for?

Bright House Networks has an overall rating of 3.7 Average Rating out of 5, based on over 29 Bright House Networks Review Ratings left anonymously by Bright House Networks employees, which is 5% lower than the average rating for all companies on CareerBliss. 86% of employees would recommend working at Bright House Networks.

Does Bright House Networks pay their employees well?

Bright House Networks employees earn $35,000 annually on average, or $17 per hour, which is 47% lower than the national salary average of $66,000 per year. 6 Bright House Networks employees have shared their salaries on CareerBliss. Find Bright House Networks Salaries by Job Title.

How satisfied are employees working at Bright House Networks?

86% of employees would recommend working at Bright House Networks with the overall rating of 3.7 out of 5. Employees also rated Bright House Networks 3.7 out of 5 for Company Culture, 3.4 for Rewards You Receive, 3.2 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at Bright House Networks?

According to our data, the highest paying job at Bright House Networks is a Division President at $200,000 annually. Browse Bright House Networks Salaries by Job Profile.

What is the lowest paying job at Bright House Networks?

According to our data, the lowest paying job at Bright House Networks is a Warehouse Worker at $18,000 annually. Browse Bright House Networks Salaries by Job Profile.

What are the pros and cons of working at Bright House Networks?

According to reviews on CareerBliss, employees commonly rated the pros of working at Bright House Networks to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×