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Bell & Howell Employee Reviews for Customer Service Engineer

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Customer Service Engineers at Bell & Howell give their company a 3.5 out of 5.0, while the average rating for Bell & Howell is 4.0, making them 13% less happy than every other employee at Bell & Howell and 8% less happy than every other Customer Service Engineer on CareerBliss - the happiest Customer Service Engineers work for Diebold.

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3.5
Average Rating
(based on 1 Customer Service Engineer Review Rating)
Customer Service Engineer
Person You Work For 3.5 / 5 People You Work With 4.4 / 5 Work Setting 3.9 / 5
Support You Get 3.1 / 5 Rewards You Receive 3.4 / 5 Growth Opportunities 3 / 5
Company Culture 2.9 / 5 Way You Work 4 / 5
Customer Service Engineer
in Memphis, TN

What do you like about working at Bell & Howell?

"the compention"

What don't you like about working at Bell & Howell?

"having a job secure."

What suggestions do you have for management?

"pay the cse's because they make the company grow/go."

Customer Service Engineer
in Columbus, GA

What do you like about working at Bell & Howell?

"Flexibility in assignments"

Do you have any tips for others interviewing with this company?

"learn the responsibility's and duties of your new position."

What don't you like about working at Bell & Howell?

"Loosing valuable contracts."

What suggestions do you have for management?

"keep contact with the service employees"

Customer Service Engineer
in Columbus, GA

"Super company to stab you in the back."

What do you like about working at Bell & Howell?

"Used to be a great company when it was Bell & Howell. After merger it went to down hill big time. Equipment quality went down and customer satisfaction dropped."

Do you have any tips for others interviewing with this company?

"Don't waste your time."

What don't you like about working at Bell & Howell?

"Being fired after 20 years of service for being off work 3 days with the flu. I had 32 hours of sick time time left. I called in sick and was fired upon my return to work for falsifying my time card. That's after manager had my 20 year award mantel clock sent to his house. Then saying it never arrived at his house when I had I FedEx receipt showing it was delivered to his house. I think he still works for them!!!"

What suggestions do you have for management?

"They have to get some management first."

Average Bell & Howell Attributes by Customer Service Engineer

Company Culture
2.9
Growth Opportunities
3
People You Work With
4.4
Person You Work For
3.5
Rewards You Receive
3.4
Support You Get
3.1
Way You Work
4
Work Setting
3.9
Customer Service Engineer
in Sacramento, CA

"Bowe Bell+Howell is a great learning experence"

What do you like about working at Bell & Howell?

"The people you work with and meet"

What don't you like about working at Bell & Howell?

"Working nights"

What suggestions do you have for management?

"Keep up the good work"

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