Assurance Employee Reviews for Customer Service Specialist

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Customer Service Specialists at Assurance give their company a 4.4 out of 5.0, while the average rating for Assurance is 4.1, making them 7% happier than every other employee at Assurance and 17% happier than every other Customer Service Specialist on CareerBliss - the happiest Customer Service Specialists work for Dish Network.

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4.4
Average Rating
(based on 1 Customer Service Specialist Review Rating)
Customer Service Specialist
in Concordia, KS

"Assurance hires you under a 1099. They pay through Zelle, I’ve never had an issue getting my payment. Only trouble is they don’t have good leads. The people we are calling half the time didn’t realized we would be calling. Or are so overwhelmed as they have up to 13 companies calling them all day long. Every now and then you’ll get someone who is actually interested and expected the calls. You don’t get paid unless you talk to ppl to a certain time. Or transfer them. The money can add up quick. But over the past month I have been waiting 10-15 mins for a call, just to get yelled at for calling and hung up on.. zero pay.. But before this the calls were coming fast and nonstop. You can make $40 an hour but you can also sit for 3 hours and not even make $5. Great company. Great management. But not consistent enough for me."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 3 / 5
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