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HQ: Washington, DC · http://www.amtrak.com/

Amtrak Employee Job Reviews in the United States

Browse Amtrak Reviews by Job Title →

On average, employees at Amtrak give their company a 3.9 rating out of 5.0 - which is equal to the average rating for all companies on CareerBliss. The happiest Amtrak employees are Senior Analysts submitting an average rating of 1.8.

35%
38%
18%
6%
3%
3.9
Average Rating
(based on 66 Amtrak Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.6
People You Work With
4.2
Person You Work For
4.1
Rewards You Receive
3.9
Support You Get
3.8
Way You Work
4.2
Work Setting
3.8
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Programmer Analyst
in Washington, DC

"Good place to learn and an excellent place for leveraging new technologies."

Acquisitions Manager

What do you like about working at Amtrak?

"Long term benefits, if you stayed long enough were very good."

What don't you like about working at Amtrak?

"you'll never know if your job would be in next year's budget."

Lead Programmer

"Nice place to work, management needed work."

Senior Auditor
in Los Angeles, CA

What do you like about working at Amtrak?

"Auditing the train's on time performances."

What don't you like about working at Amtrak?

"Not enough trains station audits."

What suggestions do you have for management?

"Perform mores trains station audits."

Distribution Supervisor
in Washington, DC

"AMTRAK doesn't believe in its employees."

What do you like about working at Amtrak?

"Free travel on the train."

What don't you like about working at Amtrak?

"They don't believe in its employees. There is real growth."

What suggestions do you have for management?

"Provide employees career training."

Network Analyst

What do you like about working at Amtrak?

"The hours."

What don't you like about working at Amtrak?

"Nothing."

What suggestions do you have for management?

"More open to the workers."

Senior Software Test Engineer

What do you like about working at Amtrak?

"Nice place to work."

What suggestions do you have for management?

"They are nice enough. No suggestions."

Chef
in Chicago, IL

What do you like about working at Amtrak?

"Challenging working on a train; good experience for food services."

What don't you like about working at Amtrak?

"Being over 2K miles away from family."

Senior Analyst
in Los Angeles, CA

"Amtrak's business model is severely flawed and is in need of a complete overhaul."

What do you like about working at Amtrak?

"There were/are good people there and a few competent managers there. There was a sense by a few to improve the business."

Do you have any tips for others interviewing with this company?

"Be open, honest and state your goals from the onset."

What don't you like about working at Amtrak?

"Incompetency of most managers. Most the promotion process is defined by length of employment and not education and ethic."

What suggestions do you have for management?

"Review the qualified candidates more seriously."

Technical Support Analyst

"My contract position is expiring and I was not picked up to be hired as an Amtrak employee."

Pipefitter
in Philadelphia, PA

"Good company, no money."

Engineering Intern

What suggestions do you have for management?

"Maybe to slow down and listen a little more to the workers on the floor for a better work environment."

Customer Service Representative

What do you like about working at Amtrak?

"It allowed me the opportunity to work onboard the train as week as in the office."

What don't you like about working at Amtrak?

"Not be able to choose where I would like to travel when working onboard the train."

Reservations Agent
Person You Work For 4.5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Reservations Agent
in Chicago, IL

What do you like about working at Amtrak?

"Working at Amtrak was very exciting. Making reservations, talking with customers about travel and prices, checking on schedules was a lot of fun for me. I got to talk to a lot of people across the US."

Do you have any tips for others interviewing with this company?

"The Amtrak call center in Chicago does not exist anymore so I can't give any tips."

What don't you like about working at Amtrak?

"Having to work on major holidays like Christmas and Thanksgiving when you have small children and being bumped from a schedule because of seniority."

Amtrak Reviews FAQs

Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.9 Average Rating out of 5, based on over 66 Amtrak Review Ratings left anonymously by Amtrak employees, which is equal to the average rating for all companies on CareerBliss. 91% of employees would recommend working at Amtrak.

Does Amtrak pay their employees well?

Amtrak employees earn $60,000 annually on average, or $29 per hour, which is 9% lower than the national salary average of $66,000 per year. 25 Amtrak employees have shared their salaries on CareerBliss. Find Amtrak Salaries by Job Title.

How satisfied are employees working at Amtrak?

91% of employees would recommend working at Amtrak with the overall rating of 3.9 out of 5. Employees also rated Amtrak 3.7 out of 5 for Company Culture, 3.9 for Rewards You Receive, 3.6 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at Amtrak?

According to our data, the highest paying job at Amtrak is a Owner at $351,000 annually. Browse Amtrak Salaries by Job Profile.

What is the lowest paying job at Amtrak?

According to our data, the lowest paying job at Amtrak is a Help Desk Technician at $24,000 annually. Browse Amtrak Salaries by Job Profile.

What are the pros and cons of working at Amtrak?

According to reviews on CareerBliss, employees commonly rated the pros of working at Amtrak to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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