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Working at Alpine Access in Denver, CO: 6 Employee Job Reviews by Real Employee working in Denver, CO Area

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On average, employees in Denver, CO at Alpine Access give their company a 3.3 rating out of 5.0 based on 6, whereas overall Average Rating of Alpine Access is 3.3 out of 5.0 based on 13 Alpine Access Review Ratings. The happiest Alpine Access employees in Denver, CO are CSRS submitting an average rating of 5.0.

15%
31%
23%
31%
0%
3.3
Average Rating
(based on 13 Alpine Access Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
2.8
People You Work With
3.4
Person You Work For
3.7
Rewards You Receive
2.9
Support You Get
3.4
Way You Work
3.0
Work Setting
3.8
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Working at Alpine Access in Denver, CO: 6 Employee Reviews

Technical Support Technician

What do you like about working at Alpine Access?

"I like having a job to support my family, so I am thankful that I am employed currently."

Do you have any tips for others interviewing with this company?

"Great for the stay at home mom types, if you don't need benefits and just need extra income for a short duration(seasonal)."

What don't you like about working at Alpine Access?

"This is a high turnover company, built that way, and no retention incentives. No raises."

What suggestions do you have for management?

"They need to give raises, and offer compensation in way of retaining talented people."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Care Representative

What do you like about working at Alpine Access?

"The actual work environment is home, which is nice for several reasons! No actual real commute to work, save gas, comfortable and relaxed atmosphere."

Do you have any tips for others interviewing with this company?

"Really think about the actual job and what the work is. Although, some might enjoy mundane lifeless tasks daily for hours upon hours, but just make sure that's what YOU want."

What don't you like about working at Alpine Access?

"The mundane duties of the work itself. It's not hard work and definitely not rocket science to be an employee with Alpine Access, however, the constant repetitiveness is unbearable and very draining."

What suggestions do you have for management?

"Hire more staff, being under staffed and keeping the current employees over worked is not good."

Person You Work For 4 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5

Company-Industry Rating Comparison

3.3
Alpine Access (13)

4.8 Highest Rated in this Industry is Right Direction Crisis Intervention (5)
2.0 Lowest Rated in this Industry is Wave2Wave Communications (10)
3.6 Average of All Companies in this Industry (10,807)
Customer Care Escalations Agent

What do you like about working at Alpine Access?

"Technical aspect of job - tech support, figuring out problems"

Do you have any tips for others interviewing with this company?

"Make sure that you understand the type of job you are interviewing for. Make sure you're ok with being alone at home all the time!"

What don't you like about working at Alpine Access?

"Being alone all the time sucked a lot. I never left my home office."

What suggestions do you have for management?

"Allow employees to work a more flexible schedule, or not work only at night."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 1 / 5
Customer Service Representative

"I have many years in customer service"

What do you like about working at Alpine Access?

"I like that I can work from home and have a some what flexable schedule for the time being."

Do you have any tips for others interviewing with this company?

"Just be yourself, know what you like and don't like when it comes to customer service."

What don't you like about working at Alpine Access?

"I don't like that there is no room for advancement like with other companies, and the pay could be better."

What suggestions do you have for management?

"Better pay would make things a little better for the customer service reps."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 3 / 5
CSR

What do you like about working at Alpine Access?

"Their support. They are 100% behind their employees. They have access any time you need them, and all the Team Leads are there for you. They don't limit to your own team lead, everyone who can help does."

Do you have any tips for others interviewing with this company?

"Yes. Be honest, work hard. Accept change, and be prepared to work as a team."

What don't you like about working at Alpine Access?

"Sometimes wish the job was brick and mortar, and then I remember I get to work in bunny slippers."

What suggestions do you have for management?

"Keep up the support system and thank you for being there so people like myself have the opportunity to work from home for a good solid company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
CSR

What do you like about working at Alpine Access?

"Their support. They are 100% behind their employees. They have access anytime you need them and all the Team Leads are their for you. They don't limit to your own team lead everyone who can help does."

Do you have any tips for others interviewing with this company?

"Yes. Be honest, work hard. Accept change, and be prepared to work as a team."

What don't you like about working at Alpine Access?

"Sometimes wish the job was brick and mortar and then I remember I get to work in bunny slippers"

What suggestions do you have for management?

"Keep up the support system and thank you for being their so people like myself have the opportunity to work from home for a good solid company"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
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