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Advanced Call Center Technologies Employee Reviews for Anonymous Employee

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33%
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67%
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2.8
Average Rating
(based on 3 Anonymous Employee Review Ratings)
Advanced Call Center Technologies Anonymous Employee
in Carmichael, CA

"Ability to embrace entry level skill sets and provide a range of opportunities for advancement opportunities. Highly committed to the client based programs, however minimal ability to adopt innovative operations style to change the customer service methods for success."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Advanced Call Center Technologies Anonymous Employee
in San Luis, AZ

"This company is disorganized, training does not cover the essentials of the job. There are no agendas to follow. When you are sent on the floor, there is no team introduction. Little or no assistance unless you fall into being a “favorite” or known person of the supervisor. No desk assignments, equipment might be be broken or not working, instead of fixing, you just get moved to another desk. Schedules are never consistent."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Advanced Call Center Technologies Anonymous Employee
in San Luis, AZ

"I worked for ACT 6 months and it was a management by fear environment starting with the SVP level. I observed turnover rate at manager and supervisor positions above normal. Despite being the top center in the entire company and ranked in the top ten among 62 client centers, executive leadership is about threaten employee jobs on a daily basis."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 3 / 5

Average Advanced Call Center Technologies Attributes by Anonymous Employee

Company Culture
2
Growth Opportunities
1.7
People You Work With
4
Person You Work For
3
Rewards You Receive
3.7
Support You Get
2.3
Way You Work
3.3
Work Setting
2.7
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