21st Century Oncology Employee Reviews for IT Specialist

"I do not understand how the company still runs in the manner they are operating"

What do you like about working at 21st Century Oncology?

"Four things, which are quite pathetic.1. I am salary, and fortunately my direct supervisor let me take off or work from home when needed, rarely asked any questions why.2. Free phone & mobile card, could be used for personal reasons as well.3. The team I worked with (with the exception of a few) were all great, but unfortunately we were all over worked and usually under payed unless the person was a new hire within the last year.4. Relay for Life"

Do you have any tips for others interviewing with this company?

"I would highly suggest asking these questions and getting them documented on paper before you start. This only is for someone working in the corporate office in Fort Myers if your department is focused on company support or revenue.1. Find out how much you have to work (hourly or salary). RIght now, several people are now required to work long days and weekends. I have heard this has not been told to new employees until they start. If you have a family and responsibilities to attend to after normal working hours, this may not be the best place for you.2. Be aware, the 401k plan here is poor. Insurance is decent, but higher than most places.3. Unless you are at a director or executive level, don't expect the pay to be good. I would not expect any bonuses for a long time unless you are a doctor or in high level management.4. Don't expect a raise for awhile either.5. Ask if you are required travel and how much. Make sure that is documented on paper as well. I have seen several people blind sided and have had to travel for more than 50% of a work month when they were not aware.That is all, if you are interviewing for a remote doctor's office, it appears from what I have seen that you will be fine. I would love to work at a remote office, and then only be concerned about the office I worked at. Working at headquarters, we are all responsible for well over 250 offices when upper management refuses to hire more employees to help with the company growth in addition to just keeping up with daily operations."

What don't you like about working at 21st Century Oncology?

"Where do I start...1. Overworked and under payed. The department I was in was very understaffed. If you would take the average size of a company, and then look at how the department should be staffed, we were only at 1/3 or slightly less than that. Not to mention raises were hard to come by the last three years, if you got one it was minimal.2. The way this company handles acquisitions is laughable and sad. Unless I was kept out of the dark, my department would have (at best sometimes) a two week notice to help coordinate the acquisition. Mind you, this is with a poorly staffed department as noted above. This would require us to work on weekends and nights, and then be expected to be back at work on a normal business day after killing ourselves. Yes, we did get a good job but no bonus or incentive for making it happen. Mind you, if you roll into an acquisition with this short of notice (why they do this is beyond me) you completely band aid the deal up, and then have to go in and clean up the stuff you did before just to get them up and running. This would always continue to come and bite us later. And yes I will say this again, with a poorly staffed department. What does this mean, usually the band aids are in place for a very long time since our department cannot even keep up with just the daily operations.3. 401k plan, what a joke. It's there, but it is as poor as it can be.4. Insurance, dental, and vision is offered, but the options are high.5. The management in this company is too top heavy. At one time in my department, we had 12 management figures with 18 employees (management included supervisors, managements, directors, and executives). This pretty much equates too paying the majority of the management group too much, and not enough to hire people to do the actual work.6. I would travel a few times a year, and from what I noticed if you do not work in the corporate office, your job is cake (with the exception of a few busy and well managed offices). Before I left, I found two specific individuals playing games and jumping around on car forums on the internet while I am running around like a mad man trying to get my job done. Unfortunately, one of these individuals was a doctor, the other a person who typically assists with calculating patient treatment for radiation therapy.7. I have to go back to the acquisition model this company has stood by which makes no sense. We go in to acquire (at times a dying doctor's office) so that this doctor can refer their patients to 21st Century Oncology. What is comical is that there is no way (by chart, spreadsheet, method, model, etc) to show that the doctors are referring patients to 21st Century Oncology. Without this I ask, how can this company know if acquiring these medical practices are actually helping our business In light of recent events, it looks like after 4-5 years some of the executives are finally figuring this out. 8. The EHR (Electronic Medical Records) that this company decided to go with is way outdated and has many issues, but this seems to be ignored. The platform looks like it's from 1995.9. I was a salaried employee, so I understand the need to work when I get home and on the weekends as needed. However, for years (reasons unknown to me) I was never able to get relief for what I did, so I would have to keep an eye on my phone for every hour on the night and weekend if something came up. I would have no problem doing it if it was on a rotated schedule, but for this many years I killed myself doing this for a poor salary. 10. In the recent months, the department I was in lost some key people (5 within 6 months including me). I know this might sound silly, but keep in mind our department was very understaffed, and with each of us leaving was a major hole since we took our legacy knowledge with us since there was no one staffed to our right at the time to take over.Lastly, when I submitted my resignation, they finally offered more money after my supervisor and manager fought for me for months. I find it comical that you are worth more when you want to leave, I happily declined for the obvious reasons shown above. The counter was great, but money is not everything. I had to leave to keep my sanity and get my life back. Usually, 2-3 days a week I gain a raging headache within the first 2-3 hours of my work day due to the uncontrolled chaos in the position I am in, I can see that some people (inside and outside of my department) go through it as well, and can only hope they get out soon to keep their mental and physical health at a reasonable level.I do need to add that one of my directors was a yes man/woman. We will call this person John. John would make promises to others without asking the team if it could be done, and in several instances a very short time frame (sometimes on a weekend with a day or two notice). This would then require us to throw away any plans we may of had to work and not spend time with out friends & family. I heard this was finally noticed and action is being taken to stop this now. In John's own fault, I do not believe John exposed the bad business practice of these decisions so my team would get the worst of it since the other people did not consider the time & resource constraints until the last minute."

What suggestions do you have for management?

"Management, especially C & D level folks, you need to start taking care of your employees. Things are slowly starting to turn around, and you have lost well over 90 people in your corporate office within the last year. The people who keep on doing work keep hearing about new executives starting, doctors luxury retreats, regional directions luxury retreats, doctors bonuses, a newly designed conference room well over 100k, and so on. Listen, we all know people can be replaced, but you will always get the most out of your employees if you give them the tools, money, resources, etc to get the job done correctly. Please take 20 steps back, look in the mirror, and see what you are doing. Stop acquiring these practices until the homework is done and you have some time of plan in place to ensure these acquisitions are working, it's no secret the company is now aware that a majority of these newly acquired offices are actually costing the company money. You have gone in to a handful of locations in which were about to close, and give them new life. I am sure those employees are stoked about having their jobs spared, but at the same time why would you do this Also, anytime you acquire a business, keep in mind for support departments like the one I was in, that is now another office and a group of employees to support. You cannot continue to do this and refuse to add additional staff for over 2 years. Normal companies do not function like this. Also, management, you need to pay your vendors in a timely fashion. I would have numerous vendors call or email me asking where their money was when they did the work that was required of them. I am sure it's a bandwidth problem in accounts payable, and they are trying to do their best to keep up. I have had vendors not payed in 3 months, then the typical turn around time for payment is 30 days.Lastly, for those who travel, these minimal limits on company credit cards have to stop. Many of us are putting these expenses on our personal cards when it's already hard enough getting by at home and paying bills. I understand we get paid back in a decent time frame, but why not just expand the credit limit on the business credit cards"