Working at Ritz-Carlton in Dana Point, CA: 4 Employee Job Reviews by Real Employee working in Dana Point, CA Area

"Offers an opportunity to fine-tune your customer service skills."

What do you like about working at Ritz-Carlton ?

"I like the scenic view from their location and the benefits."

Do you have any tips for others interviewing with this company?

"It's a great company to have on your resume, but you won't learn great lessons with regard to how a hotel is efficiently managed. Also, it is hard to move up within the actual property. You are better off starting in a role here and then transferring to another property when you'd like to move up."

What don't you like about working at Ritz-Carlton ?

"The employees are stuck in their ways so it is hard to be more efficient. The leaders act superior and demeaning. There is very little communication regarding company info and updates. Very few of the employees know why things operate the way they do and they don't seem to care enough to ask questions."

What suggestions do you have for management?

"I'd make sure the employees came first and make sure communication between all leaders and subordinates was fluid and open."

"Continuously striving for excellence in guest satisfaction and personal growth."

What do you like about working at Ritz-Carlton ?

"Wonderful philosophy, high standards, nurturing environment."

Do you have any tips for others interviewing with this company?

"You must have a genuine desire for excellence."

What don't you like about working at Ritz-Carlton ?

"I loved working there."