On average, employees in Austin, TX at Harte-Hanks give their company a 2.8 rating out of 5.0 based on 11, whereas overall Average Rating of Harte-Hanks is 3.4 out of 5.0 based on 67 Harte-Hanks Review Ratings. The happiest Harte-Hanks employees in Austin, TX are Exchange Support Specialists submitting an average rating of 3.8 and Customer Service Agents with a rating of 3.4.
"I've worked with Harte Hanks since 2015. For a company over 100 years old, it operates in an entrepreneurial/start-up mentality. It's a fairly flat organization that enables flexibility and agility to develop/implement new and creative solutions to meet client needs. The company is ideal for those who can operate with a high degree of autonomy and can embrace the gray."
"The training is a joke and after the first two weeks of training nobody had the slightest clue what we were going to be doing. When we finally started working in the actual dept the basic idea of them teaching you anything is to either sink or swim (trial by error)."
"Since working for this company the turnover rate seems to be very high. It is a good place to work because you meet a lot of different people but the only drawback is that at times they will screw you over to make a buck or make their self look good."
"I've worked with Harte-Hanks since December and have noticed that as time progresses, they gradually restrict the ability of our engineers on the Office 365 account to effectively work and provide solutions for issues we work.This is extremely irritating and cumbersome to work with and around in order to provide support in a timely fashion.Management is resistant to discussion or attempts to work to a better solution in order for HH to maintain its goals and allow staff to do their jobs."
"Memorable but lacking advancement"
What do you like about working at Harte-Hanks?
"Great customers, fun working environment, Good lower level management, Consistency"
Do you have any tips for others interviewing with this company?
"The X-Box account is a great account, but lacking good higher management"
What don't you like about working at Harte-Hanks?
"Lack of advancement, use of temps, Lack of quality temp screening"
What suggestions do you have for management?
"Promote the harder workers, not the ones that suck up to you"
What do you like about working at Harte-Hanks?
"I love helping people, abd assuring their satisfaction with my professional attitude, and great work ethic."
Do you have any tips for others interviewing with this company?
"I you have a poor work ethic do not apply. You must be ready, willing and able to help customers, and be willing to solve their technical issues."
What don't you like about working at Harte-Hanks?
"Can not move up, no real room to grow. Ridged work environment, High turn over rate...."
What suggestions do you have for management?
"Find a real incentive for keeping and retaining employees rather than loosing them."
"Harte-Hanks lacks growth and potential."
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