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Harte-Hanks Employee Reviews for Customer Service Agent

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Customer Service Agents at Harte-Hanks give their company a 3.4 out of 5.0, while the average rating for Harte-Hanks is 3.4, making them just as happy as every other employee at Harte-Hanks and 3% less happy than every other Customer Service Agent on CareerBliss - the happiest Customer Service Agents work for Capital One.

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3.4
Average Rating
(based on 1 Customer Service Agent Review Rating)
Customer Service Agent
in Austin, TX

What do you like about working at Harte-Hanks?

"I love helping people, abd assuring their satisfaction with my professional attitude, and great work ethic."

Do you have any tips for others interviewing with this company?

"I you have a poor work ethic do not apply. You must be ready, willing and able to help customers, and be willing to solve their technical issues."

What don't you like about working at Harte-Hanks?

"Can not move up, no real room to grow. Ridged work environment, High turn over rate...."

What suggestions do you have for management?

"Find a real incentive for keeping and retaining employees rather than loosing them."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Customer Service Agent

"THis is temporary job dispatching incoming calls to customer service agents in a call center."

What do you like about working at Harte-Hanks?

"There are some really good people at Harte-Hanks who work hard and work well together."

What don't you like about working at Harte-Hanks?

"The company is not very secure place to work....the contracts they support come and go with little notice."

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