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Working at Discover Financial in Phoenix, AZ: 9 Employee Job Reviews by Real Employee working in Phoenix, AZ Area

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On average, employees in Phoenix, AZ at Discover Financial give their company a 1.9 rating out of 5.0 based on 9, whereas overall Average Rating of Discover Financial is 4.1 out of 5.0 based on 147 Discover Financial Review Ratings. The happiest Discover Financial employees in Phoenix, AZ are Anonymous Employees submitting an average rating of 4.1 and Senior Managers with a rating of 4.6.

42%
35%
18%
4%
0%
4.1
Average Rating
(based on 93 Discover Financial Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.6
People You Work With
4.5
Person You Work For
4.2
Rewards You Receive
3.8
Support You Get
4.0
Way You Work
4.1
Work Setting
4.2
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"I have worked at Discover for 5 years. It is a nationwide company with great ethics. Their main goal is to do the right thing and always take care of their customers. They have great benefits and a great work environment. I would recommend this company to anyone who is looking for a place to start working. This was a great first job."
Posted 10 years ago in Salt Lake City, UT

Working at Discover Financial in Phoenix, AZ: 9 Employee Reviews

Discover Financial Employee

"Discover is a great company to work for, The atmosphere and higher ups genuinely want to see you move to better positions and get paid more. They want to help you be better, grow and continue to do so. Great company overall, albeit the phone calls can get mentally taxing day in day out back to back, but persevere and you’ll be happy."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Business Intelligence Analyst

"Great culture full of people who truly try to do the right thing every day, but doesn’t quite offer a ton of internal opportunities once you reach a certain level."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

4.1
Discover Financial (147)

4.4 Highest Rated in this Industry is Dynegy (9)
3.0 Lowest Rated in this Industry is Teavana (7)
3.9 Average of All Companies in this Industry (4,695)
Senior Manager

"Great opportunity to gain knowledge and experience in the world of banking, lending and credit. I love working here but that ability to progress still needs help and more opportunity for advancement."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Account Specialist

"Great place for a starter job."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Senior Collections Representative

"Good place to work."

What do you like about working at Discover Financial?

"People."

What don't you like about working at Discover Financial?

"Call Center."

Account Manager

"A great place yo work if you don't have a lot of expenses and just need something to do."

What do you like about working at Discover Financial?

"I liked working with other kids my age. It was a comfortable, air conditioned environment."

Do you have any tips for others interviewing with this company?

"It's a great place to work while you're in high school or college and you seek comfort."

What don't you like about working at Discover Financial?

"Our incentives were cut month after month so you would have to produce more every month to make the same amount. The promotion system is dysfunctional (i.e. I was in outbound sales and my manager has never made a sales call in his life). There was also little room for advancement, growth, and an increased salary."

What suggestions do you have for management?

"Offer more responsibility in exchange for increased compensation."

Team Leader

"It was a good starting point."

What do you like about working at Discover Financial?

"Fast pace environment and the staff."

What don't you like about working at Discover Financial?

"Lack of job security."

What suggestions do you have for management?

"Take more of an interest in your employees."

Communications Associate

What do you like about working at Discover Financial?

"Opportunities to try different areas in the financial services industry."

Do you have any tips for others interviewing with this company?

"Be open and positive when demonstrating the desire to assist cardholders."

What don't you like about working at Discover Financial?

"Job was very dependent on the economy and the purchases of the cardholders."

Collections Specialist

"Discover Financial was a great learning and growing opportunity."

What do you like about working at Discover Financial?

"They had a wonderful benefits package."

Do you have any tips for others interviewing with this company?

"Make sure to advise the person conducting the interview, that you love to be on the phone consistently."

What don't you like about working at Discover Financial?

"That the company changed, and started treating employees like a number, instead of a person."

What suggestions do you have for management?

"Treat others as you would like to be treated."

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