Suddenlink Employee Job Reviews in the United States

"Too smart to be there"

What do you like about working at Suddenlink?

"Nothing at all. They hired in a bunch of managers that did nothing but micromanage"

Do you have any tips for others interviewing with this company?

"Keep your head down and do your job. Do not get involved with the locals because its easy a call center to turn in a high school courtyard"

What don't you like about working at Suddenlink?

"Everything. They promoted based on who they felt would get the job done and it turned out they were awesome at giving the company high turnover rates"

What suggestions do you have for management?

"In the cable industry or call center environment, it would be best to make sure that all associate managers are qualified to handle the task at hand instead of them pawning off their work on others as they take all the credit"

What do you like about working at Suddenlink?

"Opportunity to develop new skills working with telecommunications in a expanding marketplace."

Do you have any tips for others interviewing with this company?

"Apply for the position you want. I don't recommend the approach of take any position and get your foot in the door approach. Have a plan and work your plan."

What don't you like about working at Suddenlink?

"Not a good fit for dreamers and overachievers. More a Homer S than a Bart S type company."

What suggestions do you have for management?

"Every employee should be asked to contribute to team projects in other areas of the company. Feel like difference in title or groups means distance and an us versus them mentality. In example: Sales vs. Service, Service vs. Operations, Service vs. Marketing. Empower employee's at all levels to get involved, help others in other positions, understand we are not all working in isolation of each other."

"I have worked for Suddenlink for about 5 years now. My positions has changed during that time from a Transport Engineer to a Field IP Engineer. I have excelled in every aspect and feel that I need to continue to advance in my field."

"Decent company to work for, good family environment."

"My employment with Suddenlink began in 2009. The training I received in relation to the products I marketed were very comprehensive and I gained much knowledge on the products. There was a poor relationship in management between the commercial sales department and the construction department that hampered quotas. My original sales manager did a very good job as a manager for the commercial sales group. The replacement manager never left his office."

"I have worked with them for almost 5 years. Day to day operations are very fast paced and micromanaged by people who have not been in the field for quite some time and don't realize the time the changes they implement take to actually do in the field. This causes a high stress environment."

"The company has 6000 employees and I was employed there from 2011-2013."

"There is much too high of an emphasis on sales rather than fixing the customer's problems. You could be the best tech support agent on the floor and be able to fix every problem thrown at you, but the agent that is going to get a raise will be the one who made the most sales."

"More questions about leadership, less about actual implementation."

"I have worked for Suddenlink communications for the past 13 years and I can truthfully say that it has helped me grow my career in both experience and knowledge. Working for their NOC has given me the experience of a major telecom company working for a small telecom company."