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Suddenlink Employee Job Reviews in the United States

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On average, employees at Suddenlink give their company a 3.6 rating out of 5.0 - which is 8% lower than the average rating for all companies on CareerBliss. The happiest Suddenlink employees are Broadband Technicians submitting an average rating of 2.6.

21%
26%
42%
5%
5%
3.6
Average Rating
(based on 19 Suddenlink Review Ratings)

Ratings by Category

Company Culture
3.2
Growth Opportunities
3.2
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.7
Support You Get
3.4
Way You Work
3.7
Work Setting
3.4
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CSR

What do you like about working at Suddenlink?

"Easy atmosphere."

What don't you like about working at Suddenlink?

"Low wages, poor hours."

What suggestions do you have for management?

"Education for staff."

Technical Support Representative

"Suddenlink was a great place to work until a merger happened and my entire team was demoted."

What do you like about working at Suddenlink?

"The coworkers and management were great."

Do you have any tips for others interviewing with this company?

"Great place to work as long as you are in a position you enjoy."

What don't you like about working at Suddenlink?

"My whole team was demoted when we merged with another cable company. I no longer enjoyed my job position."

What suggestions do you have for management?

"Try a little harder to listen when an employee is unhappy with their job."

Director of Network Operations

"Suddenlink's culture neads alot to be desired..."

What do you like about working at Suddenlink?

"Workabees in general are good..."

Do you have any tips for others interviewing with this company?

"Texas is a hire at will, and fire at will - (even if you're sick) protect yourself!!!"

What don't you like about working at Suddenlink?

"Culture!"

Service Technician

"NPG Cable is an under staffed cable company that is slowly going bankrupt due to rising competition from dish and telephone companies and cant afford to pay competitive wages for competent technicians."

What do you like about working at Suddenlink?

"Plenty of opportunity to learn how cable works out in the field."

Do you have any tips for others interviewing with this company?

"nope, I wouldnt recommend working for this company."

What don't you like about working at Suddenlink?

"They dont pay you for learning how fix and maintain cable plant but they'll sit back and let you do it for your installer wages. also long hours-expect 20+hours of OT on every check."

What suggestions do you have for management?

"none, they're stuck between a rock and a hard place-not enough revenue and understaffed, I dont know how to fix that and neither do they."

Broadband Technician

"It was a good review. I have never seen a company do this before."

What do you like about working at Suddenlink?

"I like the work. I enjoy working with customers and being out in the feild"

What don't you like about working at Suddenlink?

"lack of communication lack of communication lack of communication"

What suggestions do you have for management?

"communication"

Broadband Technician

What do you like about working at Suddenlink?

"Everything. The job responsibilities, the boss, coworkers, and meeting new customers everyday. I also love to troubleshoot equipments to solve problems."

Do you have any tips for others interviewing with this company?

"Be truthful and honest. Because actions speak louder than words. So always do what you preach."

What suggestions do you have for management?

"The only suggest that I would have is for management is just to treat your employee how you would want them to treat you. Be kind and caring and in favor they would work harder and harder for you."

Account Services Supervisor
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Technical Support Supervisor
Person You Work For 4 / 5 People You Work With 3.9 / 5 Work Setting 3.1 / 5
Support You Get 3 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 3 / 5
Company Culture 3.8 / 5 Way You Work 2.7 / 5
Customer Care Manager

"Suddenlink helped me to be a better professional. Just need to watch the good ole boy network."

Person You Work For 4 / 5 People You Work With 4.6 / 5 Work Setting 2.7 / 5
Support You Get 4.3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4.1 / 5 Way You Work 5 / 5
Customer Service Representative

What do you like about working at Suddenlink?

"I like interacting with customers and making commission. I like the opportunity for advancement and the compassion of the management. They are great at awarding work well done."

Do you have any tips for others interviewing with this company?

"Have a good history in sales or customer service."

What don't you like about working at Suddenlink?

"I don't like the repetition of the calls. Having to say the same thing over and over gets boring."

What suggestions do you have for management?

"Management does a great job."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Care Supervisor

What do you like about working at Suddenlink?

"I enjoyed the people I worked with and the work I was able to accomplish"

What don't you like about working at Suddenlink?

"There were no specific things that I did not like."

What suggestions do you have for management?

"Better phone coverage for customer support and resolution of technical calls"

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Channel Development Manager

"Excellent fit for opportunity"

What do you like about working at Suddenlink?

"Great company to work for and excellent leadership wihin market."

Do you have any tips for others interviewing with this company?

"No, it is great company but need to understand growth potential at company."

What don't you like about working at Suddenlink?

"Limit growth internal, growing and very profitable company. New investors should help company."

What suggestions do you have for management?

"More growth opportunities internal to company but excellent company to work for."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Representative

"I enjoy working for Suddenlink very much. It is a great place to work."

What do you like about working at Suddenlink?

"Interacting with a variety of customers from all over the country and of all varieties and assisting those customers in whatever they need."

Do you have any tips for others interviewing with this company?

"Be yourself, be dedicated, always be teachable and desire to always get better"

What don't you like about working at Suddenlink?

"My salary has reached the ceiling and I desire a better opportunity."

What suggestions do you have for management?

"Management is great. They are well organized, highly trained and experience. They give the emplyees every opportunity and resource for maximum success. I would suggest that they continue to do as they are doing and the employees and company will continue to grow."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Engineer

"Wonderful, great place to work , and able use a lot of my skills"

What do you like about working at Suddenlink?

"was a place where we worked as a team, was provided the correct tool we needed to do our job. Was able to use some of my skills"

Do you have any tips for others interviewing with this company?

"To think clearly and to make sure you present yourself as something that the company can benefit from having on their team."

What don't you like about working at Suddenlink?

"Hated to leave the company, wished that they were located in the area that I am in now."

What suggestions do you have for management?

"To encourage your team to work as one and be there for each other and to also encourage them to think outside the box before giving up on an issue."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Account Executive

"It has been a life changing experience."

What do you like about working at Suddenlink?

"building and maintaining strong business relationships with various business owners."

Do you have any tips for others interviewing with this company?

"Please be honest and energetic and maintain a positive attitde."

What don't you like about working at Suddenlink?

"There is nothing of importance enough to mention at ths time,"

What suggestions do you have for management?

"trust that your employees are capable of completing the job"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5

Suddenlink Reviews FAQs

Is Suddenlink a good company to work for?

Suddenlink has an overall rating of 3.6 Average Rating out of 5, based on over 19 Suddenlink Review Ratings left anonymously by Suddenlink employees, which is 8% lower than the average rating for all companies on CareerBliss. 89% of employees would recommend working at Suddenlink.

Does Suddenlink pay their employees well?

Suddenlink employees earn $36,000 annually on average, or $17 per hour, which is 45% lower than the national salary average of $66,000 per year. 8 Suddenlink employees have shared their salaries on CareerBliss. Find Suddenlink Salaries by Job Title.

How satisfied are employees working at Suddenlink?

89% of employees would recommend working at Suddenlink with the overall rating of 3.6 out of 5. Employees also rated Suddenlink 3.2 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.2 for Growth Opportunities and 3.4 for support you get.

What is the highest paying job at Suddenlink?

According to our data, the highest paying job at Suddenlink is a Senior Business Analyst at $110,000 annually. Browse Suddenlink Salaries by Job Profile.

What is the lowest paying job at Suddenlink?

According to our data, the lowest paying job at Suddenlink is a Marketing Intern at $20,000 annually. Browse Suddenlink Salaries by Job Profile.

What are the pros and cons of working at Suddenlink?

According to reviews on CareerBliss, employees commonly rated the pros of working at Suddenlink to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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