Technical Support Representatives at Suddenlink give their company a 1.1 out of 5.0, while the average rating for Suddenlink is 3.6, making them 106% less happy than every other employee at Suddenlink and 110% less happy than every other Technical Support Representative on CareerBliss - the happiest Technical Support Representatives work for Cingular Wireless.
"Too smart to be there"
What do you like about working at Suddenlink?
"Nothing at all. They hired in a bunch of managers that did nothing but micromanage"
Do you have any tips for others interviewing with this company?
"Keep your head down and do your job. Do not get involved with the locals because its easy a call center to turn in a high school courtyard"
What don't you like about working at Suddenlink?
"Everything. They promoted based on who they felt would get the job done and it turned out they were awesome at giving the company high turnover rates"
What suggestions do you have for management?
"In the cable industry or call center environment, it would be best to make sure that all associate managers are qualified to handle the task at hand instead of them pawning off their work on others as they take all the credit"
"Suddenlink was a great place to work until a merger happened and my entire team was demoted."
What do you like about working at Suddenlink?
"The coworkers and management were great."
Do you have any tips for others interviewing with this company?
"Great place to work as long as you are in a position you enjoy."
What don't you like about working at Suddenlink?
"My whole team was demoted when we merged with another cable company. I no longer enjoyed my job position."
What suggestions do you have for management?
"Try a little harder to listen when an employee is unhappy with their job."
Update your browser to have a more positive job search experience.
Upgrade My Browser