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Industry: Broadcasting · HQ: Stamford, CT · https://www.jobs.spectrum.com/

Spectrum Employee Job Reviews in the United States

Browse Spectrum Reviews by Job Title →

On average, employees at Spectrum give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies on CareerBliss. The happiest Spectrum employees are Customer Service Professionals submitting an average rating of 4.8 and Broadband Specialists with a rating of 4.6.

22%
46%
24%
6%
3%
3.7
Average Rating
(based on 229 Spectrum Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
3.9
Work Setting
3.7
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Product Support Specialist
"I've only been working at TWC for one week, so I'm still in training. This company is not perfect but I've been thoroughly impressed by the blatant intent to ensure employee value, direction of company and reasons to stay. The interview, HR intake and training have all been great. The training is a bit informal and unstructured but I seriously do not have much issue with it, as I come from a 'sink or swim' environment. Diane you are doing a great job! So, Diane is a manager over the APS group in Charlotte, NC, doing some pre-training. I like her spunk and willingness to improve processes. Managers don't micromanage. A good sign as it does not work with IT people, who by nature have to be self-sufficient. I like the calm atmosphere here, A LOT. The benefits rock. How TWC has presented all employee benefits and resources in one portal is done incredibly well. Again, benefits are top notch. Little things I like, that shows TWC cares: Special 'Expecting Mothers' and 'Fuel Efficient Vehicles' parking spaces. There was a red Camaro parked in one today, lol. The thoughtful interior design on an old building, training rooms that get used, large bathrooms, cell phone shelf in stalls, urinal mat (thank you), full size mirror, 50 inch tv's, gaming room (hardly used), USB charger outlet at desk, locked storage, clean air, janitor constantly cleaning (nice guy too), well-thought out and executed benefits program and many businesses in park (Planet Fitness). I may be a noob, but not a noob to life. I like it here. For those who feel there is no room to grow, invest in your education and apply for a different position. TWC prefers to promote and hire internally. Any downfalls TWC may have, I can resolve by investing in myself. TWC has placed many paths to grow in man and retire with the company. The opportunities are there, but you do have to reach for them. Like life do not expect anything good to fall into your lap. Get out there and hustle."
Posted 8 years ago in Charlotte, NC
Direct Sales Representative
in Akron, OH

"Time to go where my results are appreciated."

What do you like about working at Spectrum?

"To clarify on above recommendation score I have referred several people that are employed by Time Warner Cable. One of which is my own father! Due to the changes that have taken place I will refer no more. As far as what I like(d). The pay was good at one point, the freedom was great, and the benefits incredible!"

What don't you like about working at Spectrum?

"I don't care for the fact that even though my statistics were far above and beyond the others in my position, be it management or not, I basically have no long term future here due to my decision not to participate in the management cliques. I accepted job at Time Warner to excel based on merit. Not social status."

What suggestions do you have for management?

"Look at dedication and performance opposed to who goes to lunch with you."

Web Designer
in New York, NY

What do you like about working at Spectrum?

"My boss Ralph Borghese and the opportunities he gave me with the company."

What don't you like about working at Spectrum?

"Sales."

What suggestions do you have for management?

"They have a great system setup at Time Warner Cable."

Company-Industry Rating Comparison

3.7
Spectrum (367)
4.5 Highest Rated in this Industry is Hulu (7)
3.2 Lowest Rated in this Industry is Mediacom Communications (30)
3.8 Average of All Companies in this Industry (2,822)
Project Manager
in Henderson, NV

"interesting"

What do you like about working at Spectrum?

"it was a great place to learn"

What don't you like about working at Spectrum?

"promotion potential was minimal at best"

What suggestions do you have for management?

"remember where you came from"

Agent
in El Paso, TX

"Xspedius is a good place to work, for a fair amount of money, if you are looking for a stable company with many conventional voice and data applications."

What do you like about working at Spectrum?

"I liked that I was very knowledgeable about the products and I was able to technically support my independent agents and our clients. I liked that I was able to mentor several people who went on with their careers in telecom. Xspedius had very few deployment issues."

What don't you like about working at Spectrum?

"I think if I had not been an Sales Agent Manager, I would have enjoyed it more. Unfortunately, the platform on which most of the agents signed up to be independent providers, simply allowed them to get their own services at a reduced rate in cost."

What suggestions do you have for management?

"The El Paso region needs to be built on the true concept of agents in the field, with selling Xspedius products as one of the Agent's primary responsibilities. I would venture to say that I was probably the only one who ever did much in that territory, after the initial agents signed on because most of the agents there, were not really into selling."

Technical Support Engineer
in Greensboro, NC

"Not a place to hone your skills - very proprietary."

Field Technician
in Brooklyn, NY

"A pleasant place to work."

Line Maintenance Technician
in Houston, TX

What do you like about working at Spectrum?

"Positive atmosphere."

What don't you like about working at Spectrum?

"Enjoyed it."

What suggestions do you have for management?

"Always be kind and respectful to others."

Web Developer

"Time Warner is a good place to work and grow."

Technical Support Specialist
in San Diego, CA

What do you like about working at Spectrum?

"The team environment."

What don't you like about working at Spectrum?

"The pay and management."

What suggestions do you have for management?

"No communication."

Customer Service Representative
in Harlingen, TX

"Opportunity to grow and experience management on a small scale."

What do you like about working at Spectrum?

"The environment was employee friendly."

What don't you like about working at Spectrum?

"There was not anyone thing I did not like."

What suggestions do you have for management?

"More employee morale boosting activities."

Customer Care Supervisor
in Kansas City, MO

"Time Warner Cable is a good company to work for."

What do you like about working at Spectrum?

"The ability to work with others; monitoring, training, & hiring of candidates; ability to implement changes and reduce employee churn by 40%."

What don't you like about working at Spectrum?

"The employee break room."

What suggestions do you have for management?

"Management should continue to promote ongoing training of its tenured employees to reduce burn out phase of employees who have been with the company more than 18 months."

Traffic Engineer
in Greenwood Village, CO

What do you like about working at Spectrum?

"Managing the capacity of 5ESS switches and having the New York territory, which was the most challenging of all the regions Time Warner was located in."

Construction Supervisor
in Garden Grove, CA

What do you like about working at Spectrum?

"The challenge."

What don't you like about working at Spectrum?

"The 12 to 14 hour days on salary."

What suggestions do you have for management?

"When restructuring, consider offering other deartment positions prior to laying off people."

Federal Business Manager

What do you like about working at Spectrum?

"Wide territory."

What don't you like about working at Spectrum?

"Management was inept."

What suggestions do you have for management?

"Fire everyone in FL."

Account Manager
in Plano, TX

"Great management staff."

What do you like about working at Spectrum?

"Great upper management."

What don't you like about working at Spectrum?

"Limited offering and network."

What suggestions do you have for management?

"Keep up the good work."

Spectrum Reviews FAQs

Is Spectrum a good company to work for?

Spectrum has an overall rating of 3.7 Average Rating out of 5, based on over 229 Spectrum Review Ratings left anonymously by Spectrum employees, which is 5% lower than the average rating for all companies on CareerBliss. 91% of employees would recommend working at Spectrum.

Does Spectrum pay their employees well?

Spectrum employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 81 Spectrum employees have shared their salaries on CareerBliss. Find Spectrum Salaries by Job Title.

How satisfied are employees working at Spectrum?

91% of employees would recommend working at Spectrum with the overall rating of 3.7 out of 5. Employees also rated Spectrum 3.6 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.3 for Growth Opportunities and 3.6 for support you get.

What is the highest paying job at Spectrum?

According to our data, the highest paying job at Spectrum is a Vice President at $238,000 annually. Browse Spectrum Salaries by Job Profile.

What is the lowest paying job at Spectrum?

According to our data, the lowest paying job at Spectrum is a Billing System Specialist at $12,000 annually. Browse Spectrum Salaries by Job Profile.

What are the pros and cons of working at Spectrum?

According to reviews on CareerBliss, employees commonly rated the pros of working at Spectrum to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse Spectrum Employee Job Reviews by Location

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