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Frontier Communications Employee Job Reviews in the United States

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17%
47%
26%
10%
0%
3.7
Average Rating
(based on 81 Frontier Communications Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
3.2
People You Work With
4.2
Person You Work For
4.0
Rewards You Receive
3.5
Support You Get
3.5
Way You Work
3.8
Work Setting
3.6
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Frontier Communications Employee

"Not a great experience in my three years there. They are in turmoil at the top."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Vice President

"I worked for Frontier for several years in the West Virginia market and can say it would not be my recommended place to work. The people are great, but mostly have lost faith in the future of the company and ability of the leadership team (especially the CEO) to turn the declining revenue performance around. Most anticipate the leadership is only looking to make their next move by a sale or acquisition."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Frontier Communications Employee

"Frontier is an antiquated company, with antiquated techniques, selling antiquated products to an aging consumer base. Their IT backoffice is barely functional and uses mainframe technology from 30+ years ago. They have no plans to modernize, although there is a steady stream of projects that attempt to add things to an infrastructure already bursting at the seam. No vision, no direction, no leadership provided - just an unending list of tasks and the ceaseless abuse of "why isn't it done yet"."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Billing Representative

"unpleasant"

What do you like about working at Frontier Communications?

"This was a full time position that I received after being a displaced employee for 14 months."

Do you have any tips for others interviewing with this company?

"Focus closely on the training. If you have a sales background, have the ability to remember a variety of details you should be able to be successful in this position."

What don't you like about working at Frontier Communications?

"The position was not the position that I was informed about. I was promised a customer service position and sales were a major factor in this position."

What suggestions do you have for management?

"Make the potential employee aware of exactly what is expected from them and provide them better support as they learn the job."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Maintenance Mechanic
Person You Work For 1.1 / 5 People You Work With 1.1 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Growth Opportunities 1.9 / 5 Company Culture 2.1 / 5
Way You Work 2 / 5
Frontier Communications Employee

"I've got nothing good to say about this company."

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Executive Assistant

"I feel this review is the best representation of my time spent working there."

What do you like about working at Frontier Communications?

"I started as a Receptionist and worked my way up to Executive Assistant then finally Office Manager and that was all due to the positive reinforcement and promotion within that Frontier Homes offered me."

Do you have any tips for others interviewing with this company?

"Know that when you are interviewing with them that there are multiple opportunities that await you."

What don't you like about working at Frontier Communications?

"I am no longer employed with them."

What suggestions do you have for management?

"I think management should focus a little more on all their supportive staff."

Audit Assistant

"absouletly not a place to work"

What do you like about working at Frontier Communications?

"Nothing really"

What don't you like about working at Frontier Communications?

"working on the computer whater ever the manager says"

National Account Manager

"Great stepping stone before they merged with Globacenter!"

Planning Specialist

"this was my dream job"

What do you like about working at Frontier Communications?

"The fast pace, personal and professional growth."

Do you have any tips for others interviewing with this company?

"The company nolonger exist."

What suggestions do you have for management?

"Follow the money. Supplies were often ordered when not needed."

Inside Sales Representative

What do you like about working at Frontier Communications?

"It was a stepping stone position for me. It was fun and paid well for the job"

Do you have any tips for others interviewing with this company?

"company does not exist!"

What don't you like about working at Frontier Communications?

"It actually pulled out of Burlington, VT - and no longer exists"

What suggestions do you have for management?

"Great management"

Technical Support Manager

What do you like about working at Frontier Communications?

"not much..."

What don't you like about working at Frontier Communications?

"No management system established on internal departments. Not so good computer system to carry out job."

What suggestions do you have for management?

"Every department have to have own job description. Training new employee must be provided for the performance of job."

Universal Sales Agent

What don't you like about working at Frontier Communications?

"THE PAY RATE"

What suggestions do you have for management?

"PAY THERE EMPLOYEES A LITTLE MORE"

Escrow Coordinator

"New home sales field is very fast paced and exciting but management was cruel to employees."

What do you like about working at Frontier Communications?

"The field of new home sales moved at my preferred pace, rapidly!"

What don't you like about working at Frontier Communications?

"Management was harsh and vulgar if quotas were not made."

What suggestions do you have for management?

"Take people management skill training."

Account Executive

What do you like about working at Frontier Communications?

"It was at the cusp of technology with regards to telecomm for small to mid-sized business. I was able to help a great many businesses with their prospective goals for growth."

Do you have any tips for others interviewing with this company?

"Be yourself, relax and have fun. They are very proactive when it comes to their customers and subscribers."

What don't you like about working at Frontier Communications?

"Can't think of any."

What suggestions do you have for management?

"Hire more technically inclined sales reps."

Frontier Communications Reviews FAQs

Is Frontier Communications a good company to work for?

Frontier Communications has an overall rating of 3.7 Average Rating out of 5, based on over 81 Frontier Communications Review Ratings left anonymously by Frontier Communications employees, which is 5% lower than the average rating for all companies on CareerBliss. 90% of employees would recommend working at Frontier Communications.

Does Frontier Communications pay their employees well?

Frontier Communications employees earn $56,000 annually on average, or $27 per hour, which is 15% lower than the national salary average of $66,000 per year. 32 Frontier Communications employees have shared their salaries on CareerBliss. Find Frontier Communications Salaries by Job Title.

How satisfied are employees working at Frontier Communications?

90% of employees would recommend working at Frontier Communications with the overall rating of 3.7 out of 5. Employees also rated Frontier Communications 3.5 out of 5 for Company Culture, 3.5 for Rewards You Receive, 3.2 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at Frontier Communications?

According to our data, the highest paying job at Frontier Communications is a CFO at $275,000 annually. Browse Frontier Communications Salaries by Job Profile.

What is the lowest paying job at Frontier Communications?

According to our data, the lowest paying job at Frontier Communications is a Counseling Intern at $14,000 annually. Browse Frontier Communications Salaries by Job Profile.

What are the pros and cons of working at Frontier Communications?

According to reviews on CareerBliss, employees commonly rated the pros of working at Frontier Communications to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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