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Working at Frontier Communications in Rochester, NY: 12 Employee Job Reviews by Real Employee working in Rochester, NY Area

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On average, employees in Rochester, NY at Frontier Communications give their company a 2.3 rating out of 5.0 based on 12, whereas overall Average Rating of Frontier Communications is 3.7 out of 5.0 based on 128 Frontier Communications Review Ratings. The happiest Frontier Communications employees in Rochester, NY are Senior Programmer Analysts submitting an average rating of 4.3 and Senior Technical Support Managers with a rating of 4.1.

17%
47%
26%
10%
0%
3.7
Average Rating
(based on 81 Frontier Communications Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
3.2
People You Work With
4.2
Person You Work For
4.0
Rewards You Receive
3.5
Support You Get
3.5
Way You Work
3.8
Work Setting
3.6
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Working at Frontier Communications in Rochester, NY: 12 Employee Reviews

Frontier Communications Employee

"I worked at Frontier Communications full-time for more than 8 year"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Frontier Communications Employee

"While each engineer has the freedom to complete the tasks they feel it is appropriate, and a great engineering team that provides incredible support, many issues prevent an engineer from completing work properly. From applications providing incorrect information, to management counteracting completing work on time, truly excelling and creating a dependable network is a significant challenge."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

3.7
Frontier Communications (128)

4.5 Highest Rated in this Industry is Adtech (8)
2.2 Lowest Rated in this Industry is Blue Fountain Media (8)
3.8 Average of All Companies in this Industry (13,152)
Senior Programmer Analyst

"I am working for Frontier since 2012. This is growing company and I have a good experience in learning new technologies and business."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Frontier Communications Employee

"Frontier is an antiquated company, with antiquated techniques, selling antiquated products to an aging consumer base. Their IT backoffice is barely functional and uses mainframe technology from 30+ years ago. They have no plans to modernize, although there is a steady stream of projects that attempt to add things to an infrastructure already bursting at the seam. No vision, no direction, no leadership provided - just an unending list of tasks and the ceaseless abuse of "why isn't it done yet"."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Senior Technical Support Manager

"Great company if you apply yourself and follow the rules. They really look out for you and are very lenient and patient among other companies. My department was newly developed but it has moved in a direction that I don't like. But overall they are a great company with great benefits and I would definitely refer and have referred a lot of people to this company as a result."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Help Desk Assistant
Person You Work For 3.7 / 5 People You Work With 3.9 / 5 Work Setting 3.4 / 5
Support You Get 4.3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3.4 / 5
Company Culture 3.6 / 5 Way You Work 4 / 5
Operations Manager
Person You Work For 4.1 / 5 People You Work With 5 / 5 Work Setting 3.2 / 5
Support You Get 5 / 5 Rewards You Receive 2.9 / 5 Growth Opportunities 3 / 5
Company Culture 2.4 / 5 Way You Work 4.1 / 5
Traffic Administrator

"I would do it again."

Person You Work For 3 / 5 People You Work With 4.9 / 5 Work Setting 4.1 / 5
Support You Get 3 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 2.3 / 5
Company Culture 1.1 / 5 Way You Work 4.8 / 5
Desktop Support Technician

"Good place to work"

What do you like about working at Frontier Communications?

"People are friendly and co-operative, acting very professional"

What suggestions do you have for management?

"Improve the life quality of work and understanding the need of employees who need the encouragement and show the enthusiasm and friendliness so that the company will have the quality of product and services and become stable."

Test Lab Intern

"Co-Op employee, had to leave b/c of budget cuts"

What do you like about working at Frontier Communications?

"Very cool manager (Doug Miller)"

What don't you like about working at Frontier Communications?

"Hard to break into FT work"

What suggestions do you have for management?

"Allow more new people into the good positions"

Technical Support Specialist

"sharing information and experience"

What do you like about working at Frontier Communications?

"flexible hours and build career opportunity"

What don't you like about working at Frontier Communications?

"the IT department was disbanded"

Desktop Engineer

"it was an okay place to work."

What do you like about working at Frontier Communications?

"Great vacation and bonus package"

What don't you like about working at Frontier Communications?

"lack of growth potential"

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