96 Claims Representative Reviews
Submit a ReviewPlease give us a one liner to describe this review.
"of the last four people, I held the position the longest, two years"
What do you like about working at Gallagher Bassett Services?
"excellent, trustworthy peers or coworkers who are usually under-appreciated by the company"
Do you have any tips for others interviewing with this company?
"Do not walk away... RUN. Do not believe what they tell you."
What don't you like about working at Gallagher Bassett Services?
"Management, Supervision, misrepresentation of responsibilities, unfair measurement of performance without regard for client satisfaction."
What suggestions do you have for management?
"How many people will you burn out before you realize they are not the problem"
What do you like about working at Fiesta Mart?
"I love the company culture and co-workers are very helpful and friendly."
Do you have any tips for others interviewing with this company?
"Come prepare with questions you may have for your hiring manager/s."
What don't you like about working at Fiesta Mart?
"There is no room for career growth and budget does not allow to hire more help."
What suggestions do you have for management?
"Management needs to hire more employees in department to work more efficiently."
What do you like about working at State Farm Insurance?
"State Farm conducts business with integrity and honesty, and values its employees during difficult economic times. Loyalty is rewarded, albeit slowly, and advancement and challenge can be found if sought with enough diligence."
Do you have any tips for others interviewing with this company?
"Really consider whether the company is a good fit for your long-term goals. If security and stability are primary concerns then it may be a good fit, as State Farm is one of the most secure companies I have encountered. However, if you want to create something new, to affect change, to innovate, then another company would be a better fit."
What don't you like about working at State Farm Insurance?
"Whereas I have a good amount of control in my current role, the majority of employees comprising the claims workforce are over-managed, under-supported, misunderstood, and laden with policies set to manage the lowest common denominator employee. Efficiency rules the day, autonomy is dissipated, and professionalism has declined with the loss of inherent dignity in our claim roles."
What suggestions do you have for management?
"Becoming a more agile responsive company is an admirable goal, but would be better served by infusing all layers of leadership with fresh employees from diverse backgrounds in the company. Simply retaining the same group of leaders and issuing new edicts does not equal change. Remember, this is the set of leaders who protected the status quo and led the company into stagnancy. Promotion of innovators, subversive thinkers, and creators is needed to supplement the old guard's experience, but cannot replace it. The company needs both groups working together. Easier said."
Please give us a one liner to describe this review.
"I enjoyed the position when I was helping to develop the department."
What do you like about working at Nationwide Insurance?
"I like working with the customers and the people that I work with."
What don't you like about working at Nationwide Insurance?
"I don't like the fact that there is no control for the employees on how to accomplish goals. It is all driven by the management."
What suggestions do you have for management?
"Management needs to support the employees more and allow them to do their job instead of worrying about keeping their jobs."
What do you like about working at Enterprise Rent-A-Car?
"I enjoy the training I received at the company. I also enjoy dealing with the different types of customers."
What don't you like about working at Enterprise Rent-A-Car?
"Unfortunately it is a lack of advancement opportunities in the company."
What suggestions do you have for management?
"My only suggestion would be for management to listen to the employees' feedback."
What do you like about working at The Outsource Group?
"The only thing I actually like at the company is getting a pay check every 2 weeks. Work is hard to come by and I'm thankful to be working The Outsource Group has to be the worst company to work for."
Do you have any tips for others interviewing with this company?
"THERE'S NO ROOM FOR ADVANCEMENT TOG RATHER HIRE FROM THE OUTSIDETHE PAY IS HORRIBLE WHEN YOU ARE DOING 10 different jobThe upper management will not admit fault for their mistakes but will blame the claims rep. Go somewhere else to get a job and stay clear of this hell on earth unless you like the crappy pay, sucky health benefit, and gossip from upper management or coworkers!"
What don't you like about working at The Outsource Group?
"The Outsource Group is a great place to work to obtain knowledge about billing from your teammate or supervisor (if you have a good one who isn't lazy)This place is no place to work at the pay is horrible and the rise is a slap in the face. Upper managent the big bosses who calculates on how much we are projected to make pulls numbers from their asses so no matter how muh the hospital you work collects and makes goal your raise is a slap in the face because CORP had no idea what the heck they are Doing. They rather force people with knowledge out to save money and hire stupid rejects from other companies who does not want them. You get what you pay for!! If the upper management does not know how the company should be running then TOG has no future. The head of operation doesn't know why the heck he is doing. The NEW HIRE FOR HUMAN RESOURCE well shes trying but doesn't do a thing. The medical record/ cash hire she's doesn't know what she's doing matter of fact I don't think she's done a thing since she's been here. LIKE I SAID TOG NEEDS TO HIRE PEOPLE WHO KNOWS THE BUSINESS AND KNOWS WHAT THEY ARE DOING"
What suggestions do you have for management?
"Make sure all upper management is knowledgeable of the industry.Sales people who contact the Clients are trained correctly.Hire a staff that knows what they are doing CLIENTS COMES FIRST CAUSE THEY ARE PAYING US!!!!Promote from within instead of hiring from the outside so at least people here have a goal to work on if they want to get promoted.REALIZE THAT IF ALL CLAIMS REP DECIDE TO WALK OUT TOG UPPER MANAGEMENT WILL LOSE BUSINESS!!! UPDATE THE COMPUTERS AND IT DEPARTMENT"
Please give us a one liner to describe this review.
"Heavy inperson and phone injury and property damage settlements."
What do you like about working at AIG?
"Great location. The people I worked with were great and I still consider them friends."
Do you have any tips for others interviewing with this company?
"AIG no longer sells personal lines claims and is no longer available."
What don't you like about working at AIG?
"AIG was a failing company that did not have any money to budget. They did not communicate with us well."
What suggestions do you have for management?
"Eventually the company merged with 21st and then AIG stock failed. Most managers were laid off."
Please give us a one liner to describe this review.
"The independence of working alone or in a group."
What do you like about working at Blue Cross Blue Shield?
"I like the option of assisting customers per contracts set forth by their employer."
Do you have any tips for others interviewing with this company?
"Be sure that you can handle constant change. It is not a bad thing, but with this company, health laws change often."
What don't you like about working at Blue Cross Blue Shield?
"I dislike the option of not being able to assist customers per the contracts set forth by their employer."
What suggestions do you have for management?
"Have more trust in the employees for the job they have."
Please give us a one liner to describe this review.
"Rewarding office environment with great programs."
What do you like about working at Anthem Blue Cross?
"It is a rewarding office career for those who want to help others. You gain knowledge that you didn't even realize."
Do you have any tips for others interviewing with this company?
"Dress to impress when going to interview with this company. Speak with confidence and be prepared with examples of when you were able to overcome situations."
What don't you like about working at Anthem Blue Cross?
"It seems extremely hard to get people who would excel in this company an interview based on small details."
What suggestions do you have for management?
"Management is the same as any other company. There are some good ones, and some that need work. As a whole I have had great experiences with managers who seem to really care about their employees"
Please give us a one liner to describe this review.
"Average"
What do you like about working at York Risk Services Group?
"What I like about York Risk Services Group Inc is the people there."
Do you have any tips for others interviewing with this company?
"My tips for anyone interviewing with this company would be to ask questions about the training process."
What don't you like about working at York Risk Services Group?
"The training of new hires/new employees could use some significant improvement."
What suggestions do you have for management?
"My suggestion for management would be to change their training program for new hires."
What do you like about working at YPM?
"High fexibility; casual office attire; good benefits and steady paycheque"
Do you have any tips for others interviewing with this company?
"Be prepared for a stagnant company that doesn't know what it's doing"
What don't you like about working at YPM?
"The desks are small, it's horrendously boring, and the company doesn't know what it's doing"
What suggestions do you have for management?
"Reward the employees and make sure that they have incentive"
What do you like about working at State Farm Insurance?
"At one time, anyone who worked at State Farm was family. It was a big company with a small company feel - there was a lot of pride associated with being an employee. Opportunities were plentiful, both up the ladder and laterally. Flexibility was available, both in when and how you did your work. Execs and senior managers were held in high regard because they were knowledgeable and supportive."
Do you have any tips for others interviewing with this company?
"If you are a baby boomer or a Gen X, look elsewhere because you won't be hired. What little hiring the company is doing is focused on millennials (cheap) who can speak another language. Also, don't take a position in any call center like ACC unless you enjoy being monitored, being eavesdropped, or timed on your bathroom breaks."
What don't you like about working at State Farm Insurance?
"I left mostly for two reasons. First, the company culture (after the Great Re-Org) became completely ruined. There is no leadership of any kind left. Management is very adversarial with its employees - once considered associates, now just resources. It's very rigid and your compliance is expected at all times. Do not think outside the box and do not question. Imagine the Soviet Union during the Cold War. Second, moving up the ladder requires you to be unconditionally mobile. (The company will deny this, but it's completely true. You might get an interview, but you won't under any circumstances get the position.) Mobility is just another form of company control."
What suggestions do you have for management?
"Loosen up. You're killing morale. Expect a sharp increase in attrition over the next five years. (One in four was actively seeking a new job when I left.) Unless you drastically change your approach, your position as insurance leader will fall to someone else."
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