The Outsource Group Employee Reviews for Claims Representative

What do you like about working at The Outsource Group?

"The only thing I actually like at the company is getting a pay check every 2 weeks. Work is hard to come by and I'm thankful to be working The Outsource Group has to be the worst company to work for."

Do you have any tips for others interviewing with this company?

"THERE'S NO ROOM FOR ADVANCEMENT TOG RATHER HIRE FROM THE OUTSIDETHE PAY IS HORRIBLE WHEN YOU ARE DOING 10 different jobThe upper management will not admit fault for their mistakes but will blame the claims rep. Go somewhere else to get a job and stay clear of this hell on earth unless you like the crappy pay, sucky health benefit, and gossip from upper management or coworkers!"

What don't you like about working at The Outsource Group?

"The Outsource Group is a great place to work to obtain knowledge about billing from your teammate or supervisor (if you have a good one who isn't lazy)This place is no place to work at the pay is horrible and the rise is a slap in the face. Upper managent the big bosses who calculates on how much we are projected to make pulls numbers from their asses so no matter how muh the hospital you work collects and makes goal your raise is a slap in the face because CORP had no idea what the heck they are Doing. They rather force people with knowledge out to save money and hire stupid rejects from other companies who does not want them. You get what you pay for!! If the upper management does not know how the company should be running then TOG has no future. The head of operation doesn't know why the heck he is doing. The NEW HIRE FOR HUMAN RESOURCE well shes trying but doesn't do a thing. The medical record/ cash hire she's doesn't know what she's doing matter of fact I don't think she's done a thing since she's been here. LIKE I SAID TOG NEEDS TO HIRE PEOPLE WHO KNOWS THE BUSINESS AND KNOWS WHAT THEY ARE DOING"

What suggestions do you have for management?

"Make sure all upper management is knowledgeable of the industry.Sales people who contact the Clients are trained correctly.Hire a staff that knows what they are doing CLIENTS COMES FIRST CAUSE THEY ARE PAYING US!!!!Promote from within instead of hiring from the outside so at least people here have a goal to work on if they want to get promoted.REALIZE THAT IF ALL CLAIMS REP DECIDE TO WALK OUT TOG UPPER MANAGEMENT WILL LOSE BUSINESS!!! UPDATE THE COMPUTERS AND IT DEPARTMENT"