No SE planner has been there more than 8 months !!! Training is AWFUL--worst training I have EVER received. POOR, POOR, POOR. I was only trained on forms. They never bothered to train on the project management process. Training is ALWAYS reactive, NEVER proactive. There is no one way of doing things. This is the worst work environment I have ever seen. The person I sat beside talked about everything on the planet the entire time I was at work, making it difficult to focus on actual work in progress. My boss was absolutely awful. He would not answer questions when I asked them. He got upset frequently and often admonished team members directly. Over 80% of the SE PLANNERs are actively looking for another job... on the job. Trainers from India mumbled and garbled their words. They often get upset when asked any question at all. They provide no information on the process--who to talk to and how to find out who to talk to--they were oblivious. Projects were literally dumped on workers. Some workers were literally in tears, as they had so much work to do without any direction. Nearly everybody complains about the lack of direction from management. Management was incredibly bad. Other departments, specifically the router department and project managers complained constantly about our workloads and lack of direction. Most of my training came from them.
If I had a suggestion for the management of Capital One, I would say slow down and trust the people you are paying to make good decisions. Micromanagement is tough to pull off. If you are not comfortable with your team then you have the wrong people in place, or maybe there is something wrong with your perception of your team. Either way, slow down and take a long look and then make a decision.
Get your crap together!!!! I had high expectations, sorry. Even other project manager agreed that the workload was too much for the SE planners - over 80% of the SE planning workforce is currently looking for another job. Super poor supervision!!! Employees are treated like school children and admonished as often as possible. No rewards for good work exist, only punishment for non-compliance. Working here was awful!