On average, employees at Capital One give their company a 3.9 rating out of 5.0 - which is 3% higher than the average rating for all companies on CareerBliss. The happiest Capital One employees are Senior Project Managers submitting an average rating of 4.5 and Collections Managers also with a rating of 4.5.
"Politics trumps everything else. Ridiculously poor people managers in mid management. Nepotism runs wild. The leadership frantically follows the trends and fads of the time, and just and quickly disguards them a year or two later to follow the next new hotness. Expect to work 60 hours weeks frequently, and expect to take your laptop with you during vacations, funerals, births of your children."
"I've worked for Capital One for 5 years +. They are great to work for; however, the tellers are under paid and over worked."
"Brilliant leadership; continues to see and pursue the future of the industry. People and processes are though are rigid, and humiliating. Three reasons - the industry is old/stable, the company is incestuous and they implemented forced ranking. To succeed, work in Richmond and focus on your manager and management piers. Drink the Kool Aid or stay away."
"Its a nice place to work."
"Lot of politics and favoritism."
"I am a recent new hire with Capital One. I initially started working with the organization in November of 2012. It was then that I learned what a great organization it is. Capital One invests in its employees. They are concerned about the well being of their employees. They keep us engaged. Capital One is an organization with good ethics. They pride themselves on "doing the right thing." I am blessed to be a part of such a great organization."
"Great company to work for. Takes good care of their employees."
"Although the business decision to internalize their positions is disappointing, the company has provided me with excellent education, knowledge, and experiences while working for them."
"I have worked for Capital One for almost five years and have had a wonderful experience in career progression, work/life balance and mentoring from management. My time here has improved my confidence level in my job skills and given me opportunities to improve and gain education in my field."
"I found Capital One a very attractive place to work. My only difficulty was with my direct level manager. Overall Capital One is an excellent place to work and offers great opportunities to try different job roles and work on multiple projects."
"I like working here and being part of a good team."
"I've been working for Capital One for two years, good company overall, care about employees except for workplace settings. My department was acquired from HSBC, where we worked in a very nice building with telecommuting options. Capital One moved us to Schaumburg to a building with much lower standards. They tend to make abrupt decisions and move employees around at will. Plus - many intelligent people, good pay, a lot of opportunity to learn new things, useful experience."
"I believe Capital One Financial corporation requires too much from their tellers for the compensation that they receive. The artificial customer service that we are required to display in every customer interaction is stressful, especially when dealing with difficult customers. The company randomly cut my hours recently, because I am a part time worker and I do not have a set schedule. Now I need to find a second job to make up for the pay that I lost due to this."
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