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Barnes & Noble Employee Job Reviews in the United States

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On average, employees at Barnes & Noble give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies on CareerBliss. The happiest Barnes & Noble employees are Sales Associates submitting an average rating of 3.9 and Store Managers also with a rating of 3.9.

20%
43%
26%
10%
1%
3.7
Average Rating
(based on 119 Barnes & Noble Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
2.8
People You Work With
4.3
Person You Work For
3.9
Rewards You Receive
3.4
Support You Get
3.6
Way You Work
3.9
Work Setting
3.9
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"Barnes and Noble was a stable place to work. I felt that I was given much opportunity for growth within a retail environment."
Posted 14 years ago in Los Angeles, CA
Warehouse Supervisor

What do you like about working at Barnes & Noble?

"They are professional people."

What don't you like about working at Barnes & Noble?

"Working at night."

What suggestions do you have for management?

"Talk more with supervisor."

Project Lead

"The job environment was great but the compensation was so-so."

Company-Industry Rating Comparison

3.7
Barnes & Noble (194)

4.6 Highest Rated in this Industry is St. John's University (11)
3.1 Lowest Rated in this Industry is Michaels Arts & Crafts (82)
3.6 Average of All Companies in this Industry (1,661)
Oracle Database Developer

"Excellent retail company to work for."

What do you like about working at Barnes & Noble?

"Career opportunity availability."

Barista

What do you like about working at Barnes & Noble?

"The people."

What don't you like about working at Barnes & Noble?

"Redundancy."

Assistant Manager

What do you like about working at Barnes & Noble?

"Easy workload."

Do you have any tips for others interviewing with this company?

"Previous experience in management, textbooks or colleges a must."

What don't you like about working at Barnes & Noble?

"Advancement opportunities, type of business."

What suggestions do you have for management?

"Prepare to work more than 40+ hours during the school year. Make sure you hire effective personnel or your workload will only increase."

General Manager

What do you like about working at Barnes & Noble?

"Team members, district manager."

Do you have any tips for others interviewing with this company?

"Be yourself and love books."

What don't you like about working at Barnes & Noble?

"Growth to DM level, small potential."

What suggestions do you have for management?

"Provide opportunities for store managers to participate in assignments at a district level."

Community Relations Manager

What do you like about working at Barnes & Noble?

"The experience to connect with the customers directly. I was able to demonstrate how we couldpartner with the organizations to achieve common goals."

Do you have any tips for others interviewing with this company?

"Just follow procedure and don't be too creative...I totally understand business policy and procedure but sometimes it OK to step into that 'gray area' when it is mutually beneficial for the company and ultimately the customer...the whole reason why anyone is in business to begin with...."

What don't you like about working at Barnes & Noble?

"The lack of continuity with developing business relationships. There were many constraints that had to do with personal management issues versus good business sense."

What suggestions do you have for management?

"To 'step outside the box when needed to realize the opportunities available without compromise corporate initiates, policies, and mission statement"

Bookstore Manager

"Barnes and Noble College Review"

What do you like about working at Barnes & Noble?

"The interaction with staff and students."

Do you have any tips for others interviewing with this company?

"Be upbeat, friendly - and make sure that you have a flexible schedule."

What don't you like about working at Barnes & Noble?

"The lack of communication between corporate offices and the faculty in order to allow for seamless ordering."

What suggestions do you have for management?

"None really."

Lead Bookseller

"Good."

What do you like about working at Barnes & Noble?

"The friendships made with my fellow coworkers and being surrounded by one of the few things I love... books!!!"

What don't you like about working at Barnes & Noble?

"The pay wasn't satisfactory."

What suggestions do you have for management?

"For the work done, the pay should be compensated."

Book in Hand Representative

"A fun place to work."

UNIX Administrator

What do you like about working at Barnes & Noble?

"Friendly and professional environment. A good place to work."

What don't you like about working at Barnes & Noble?

"On-call time. :)"

Merchandising Operations Manager

"Great company, good growth, competitve salaries. Fun place to be."

What do you like about working at Barnes & Noble?

"Working with the people, and the product."

Do you have any tips for others interviewing with this company?

"You need to be hardworking and hungry to grow!"

What don't you like about working at Barnes & Noble?

"Late hours (midnight) and early openings (7 am). Turnaround shifts were tough."

What suggestions do you have for management?

"How merchandise was displayed or process improvement for how you shelve books and your merchandise."

Store Manager

"Retail is a rough working environment. Barnes & Noble is the best of it!"

What do you like about working at Barnes & Noble?

"Access to great products and materials."

Do you have any tips for others interviewing with this company?

"You must have a love for the product. You can't be a champion of the B&N values unless you are a true believer."

What don't you like about working at Barnes & Noble?

"Poor training and used a lot of my personal money to influence promotional material to make financial numbers. These expenses where not reimbursed."

What suggestions do you have for management?

"Roll out new programs with vigor and well thought out training, as opposed to spending the money to revisit the programs after failed initial rollout. Listen to their managers and what they know of their demographic before rolling out programs."

Bookseller

"An excellent place for any person wanting a non-stressful environment."

What do you like about working at Barnes & Noble?

"The customer base was rather great, as opposed to other customer service jobs. Rare was it to see an upset customer, and when there was, it wasn't difficult to resolve their issue. It was also nice to have a great discount on books, music, DVDs, and cafe items as an employee. A very generous discount."

Do you have any tips for others interviewing with this company?

"Dress well on your interview, be early to your interview (unlike myself), and show respect and courtesy and you'll probably get the job."

What don't you like about working at Barnes & Noble?

"The pay wasn't very good. My own opinion, I felt booksellers should be payed $10/hr, but it's not my choice."

What suggestions do you have for management?

"Management is pretty good. I've only run into maybe 1 or 2 managers who weren't very good, but it didn't impair my feelings towards working at Barnes & Noble."

Customer Service Representative

"Working in a tiny cubicle is hard on the mind and body."

Barnes & Noble Reviews FAQs

Is Barnes & Noble a good company to work for?

Barnes & Noble has an overall rating of 3.7 Average Rating out of 5, based on over 119 Barnes & Noble Review Ratings left anonymously by Barnes & Noble employees, which is 5% lower than the average rating for all companies on CareerBliss. 89% of employees would recommend working at Barnes & Noble.

Does Barnes & Noble pay their employees well?

Barnes & Noble employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 21 Barnes & Noble employees have shared their salaries on CareerBliss. Find Barnes & Noble Salaries by Job Title.

How satisfied are employees working at Barnes & Noble?

89% of employees would recommend working at Barnes & Noble with the overall rating of 3.7 out of 5. Employees also rated Barnes & Noble 3.6 out of 5 for Company Culture, 3.4 for Rewards You Receive, 2.8 for Growth Opportunities and 3.6 for support you get.

What is the highest paying job at Barnes & Noble?

According to our data, the highest paying job at Barnes & Noble is a iOS Engineer at $201,000 annually. Browse Barnes & Noble Salaries by Job Profile.

What is the lowest paying job at Barnes & Noble?

According to our data, the lowest paying job at Barnes & Noble is a Management Intern at $14,000 annually. Browse Barnes & Noble Salaries by Job Profile.

What are the pros and cons of working at Barnes & Noble?

According to reviews on CareerBliss, employees commonly rated the pros of working at Barnes & Noble to be Company Culture, People You Work With, Person You Work For and Rewards You Receive, and cons to be Growth Opportunities.

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