AAA Employee Job Reviews in the United States

"This is a company that only appreciates office politics and promoting favorites. Company management is more than willing to get rid of hard working employees that may go against the grain in order to try and better themselves. In the case of this company, an employee could bend over backwards to try and polish their reputation but nobody in management positions will appreciate the extra hard work."

What do you like about working at AAA?

"I like the positive atmosphere; friendly, reasonable supervisors; great benefits; and generous time off allowances."

Do you have any tips for others interviewing with this company?

"Don't apply for anything other than underwriting or claims if you have prior insurance experience and/or a college degree."

What don't you like about working at AAA?

"Training is extremely piecemeal, resulting in agents hitting the floor, causing large amounts of difficulty and damage. The majority of work I do is correcting others' mistakes rather than truly servicing our customers."

What suggestions do you have for management?

"Have supervisors with skill sets that mirror their team members, rather than being career people persons."

"AAA has a legendary name and service but is lacking in keeping up with expectations of members and employees alike due to budget shortcomings on technology and outdated facilities limiting the employees ability to assist it's members. Leadership is lacking drastically in female presence."

"Salaries are ridiculously low, oh my God....horrible."

"All the company cares about is sales. Even if your job description differs from that, they will find a way to force you to sell something. At this location, the members are terrible. No amount of money could make up for the their attitudes. I have never been more disrespected and belittled by complete strangers in my life."

"The only positive that I have about this company is that if you like being a drone and just get on all fours for your management, you can be here for decades. You can have a mediocre job for life in their technology department.THE BIGGEST FAILURE POINT of this company is the MANAGEMENT - from top execs to middle to floor supervisors, this company's management chain is full of utterly useless morons. They manage from a point of fear and contempt of their front line workers."

"Comically overworked. Not enough staff. You will be set up to fail. You will be given more work than can be completed in a given week and then chastised for going over-time. Working off the clock in secret and through breaks seems to be the norm as everyone is more terrified at losing their jobs than accounting for their actual workload."

"When I started it was a decent place to work. There was the standard amount of corporate nonsense (incompetence, silly policies, etc) but it wasn't overwhelming. By the time I left, not even two years later it had turned a simple job of roadside assistance into a sales job. The main focus of AAA now in this area is selling you a battery regardless of if you actually need one or not. This is also a company where when you give your two weeks...they fire you. That really says it all right there."

"Working as a Truck Driver at AAA was a rewarding experience. The company provided me with stable employment and opportunities to travel and explore different locations. The work environment was supportive, and the team was helpful. The compensation was fair, and the company offered good benefits. Overall, I would rate my experience at AAA as a 4 out of 5."

"I wish I had never went to work at AAA. Very micro managed, that comes from higher management on down. Your supervisor wants you to feel comfortable talking to them about your job, but only uses it against you. This company is very hard to please. As hard as you may work and as hard as you try to figure out what they want from you, they just find another beg to knock you off from. It is like a witch hunt, you are monitored and listened to constantly. They are so afraid of someone doing something wrong that they overcompensate and make everyone miserable. And they will follow their protocol to bring you down. And they wonder why they have such constant turnover. It's easy! You can't treat people poorly and find fault with everything they do and still keep them. Who needs it? So many games are played and so much stabbing in the back from supervisors. Supervisors are running scared from higher up and will do what it takes to throw you under the bus. Who wants to be timed when they use the bathroom? Who wants a supervisor knocking on the bathroom door and asking when you will be done going to the bathroom? Who wants to be fed a piece of pizza and told not to take lunch because you need to work through your lunch per management? On top of that their computer system is ridiculous. The program was not written for an insurance company and the other program they use is dos, which is from the 70's. Sad place to work."

"If you are thinking about a career at Autoclub of Southern California I would think long and hard. I worked for them for over 25 years. The last 5 years there were hell on earth. They have morphed into a corporate monster that has no respect for their workforce. What matters to them is profit even though they hide behind a non-profit status. And you the employee have to cross sell everything under the moon to its members and if you are not successful they will terminate you. I left on an early retirement and I pity anyone who can't!"