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Walmart Employee Reviews for Customer Service Manager

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Customer Service Managers at Walmart give their company a 4.3 out of 5.0, while the average rating for Walmart is 3.6, making them 18% happier than every other employee at Walmart and 10% happier than every other Customer Service Manager on CareerBliss - the happiest Customer Service Managers work for WaMu.

47%
40%
13%
0%
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4.3
Average Rating
(based on 15 Customer Service Manager Review Ratings)
"I love my job. I've worked at McDonald's, the Buckle, Pizza Hut, and Walmart in that consecutive order. Walmart has by far been my favorite job. I started as a cashier the first few years and then became a customer service manager. It can be stressful at times, but overall I really enjoy it. I like working with so many different people and customers. It's a lot of fun. The pay could be better, but recently Walmart has stepped up its game and increased its wages, which is a definite plus. If you're interested in Walmart, I definitely recommend it. I've had a good time with Walmart. It's a home away from home."
Posted 8 years ago in Hot Springs National Park, AR
Customer Service Manager
in Franklin, KY

"The position of Customer Service Manager is a very fast-paced environment, especially if it is considered a busy store. My coworkers are the best part of the job. I've made numerous amount of friends on the job. While it is stressful at times it is also very rewarding."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Manager
in Mount Prospect, IL

"As we all know Walmart is a huge firm and it is a big market in the world. I feel great working with Walmart since 2017."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Customer Service Manager Ratings in the Past 11 Years

Year Salary
2010 $4
2011 $4
2012 $3
2014 $3
2016 $4
2019 $4
2020 $4
Customer Service Manager
in Alexandria, VA

"Good place to work. I had a lot of fun working there. I would recommend it to anyone looking for a temporary job."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Service Manager
in Hot Springs National Park, AR

"I love my job. I've worked at McDonald's, the Buckle, Pizza Hut, and Walmart in that consecutive order. Walmart has by far been my favorite job. I started as a cashier the first few years and then became a customer service manager. It can be stressful at times, but overall I really enjoy it. I like working with so many different people and customers. It's a lot of fun. The pay could be better, but recently Walmart has stepped up its game and increased its wages, which is a definite plus. If you're interested in Walmart, I definitely recommend it. I've had a good time with Walmart. It's a home away from home."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Walmart Attributes by Customer Service Manager

Company Culture
4.3
Growth Opportunities
4
People You Work With
4.5
Person You Work For
4.7
Rewards You Receive
3.8
Support You Get
4.1
Way You Work
4.7
Work Setting
4
Customer Service Manager
in Chicago, IL

"I have worked for Walmart for almost four years. I love my coworkers and the customers but I feel that the company will not allow me to gain the accounting experience I need which is my desire."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Manager
in Beardstown, IL

"Was generally happy, but co-workers definitely make or break a workplace."

What do you like about working at Walmart?

"Freedom of working a 3rd shift job without tight supervision"

Do you have any tips for others interviewing with this company?

"It's a great company to work for, but every store is different. All depends on if people want to be allies or enemies."

What don't you like about working at Walmart?

"Inability to show higher management the changes needed to make 3rd shift succeed."

What suggestions do you have for management?

"Listen to your workers much more often, or at least pay attention to what they think should be done."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Service Manager
in Ellijay, GA

What do you like about working at Walmart?

"I had the opportunity to take plenty of responsibility early."

Do you have any tips for others interviewing with this company?

"It is the largest company in the world. Be persistent, believe in yourself, and you will not get lost in the shuffle."

What don't you like about working at Walmart?

"The waiting list to enter Wal-Mart's construction division is five years long."

What suggestions do you have for management?

"By delegating and listening to the front-line employees more, both the company and its people could grow light years ahead."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Service Manager
in San Diego, CA

"I used to like to work for walmart. Now, I dont even like to go shopping there"

What do you like about working at Walmart?

"At first it was great. Local walmart has too many issues."

Do you have any tips for others interviewing with this company?

"Be honest, and keep things short. If it can be answered in 2 words dont use 10."

What don't you like about working at Walmart?

"Management does not know how to do there job, nor do they know polices or rules."

What suggestions do you have for management?

"Learn there jobs. and policies. and know when to use them."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Manager
in Bonner Springs, KS
Person You Work For 4.6 / 5 People You Work With 5 / 5 Work Setting 3.5 / 5
Support You Get 4.6 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 3.9 / 5 Way You Work 4.4 / 5
Customer Service Manager
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 5 / 5
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