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Walmart Employee Reviews for Customer Service Manager

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47%
40%
13%
0%
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4.3
Average Rating
(based on 15 Customer Service Manager Review Ratings)
"I love my job. I've worked at McDonald's, the Buckle, Pizza Hut, and Walmart in that consecutive order. Walmart has by far been my favorite job. I started as a cashier the first few years and then became a customer service manager. It can be stressful at times, but overall I really enjoy it. I like working with so many different people and customers. It's a lot of fun. The pay could be better, but recently Walmart has stepped up its game and increased its wages, which is a definite plus. If you're interested in Walmart, I definitely recommend it. I've had a good time with Walmart. It's a home away from home."
Posted 8 years ago in Hot Springs National Park, AR
Customer Service Manager
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.7 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.8 / 5
Customer Service Manager
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 5 / 5
Company Culture 4.8 / 5 Way You Work 5 / 5
Customer Service Manager
Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4.9 / 5
Company Culture 3 / 5 Way You Work 4.9 / 5
Customer Service Manager
Person You Work For 5 / 5 People You Work With 4.6 / 5 Work Setting 4.6 / 5
Support You Get 4.3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3.8 / 5 Way You Work 5 / 5
Customer Service Manager
in Anna, IL

"This review is about walmart stores and describes walmart working environment about me and my history in customer service"

What do you like about working at Walmart?

"I like that I am able to work as a team and complete tasks faster."

Do you have any tips for others interviewing with this company?

"I would recommend that they have a customer oriented background and know how to answer questions that there is probably no answer to anyway."

What don't you like about working at Walmart?

"I don't like that I have dealt with customers for over 5 years now. I'm ready to entertain my professional skills in information technology."

What suggestions do you have for management?

"I suggest that associates be moved around more so that they are familiar with all areas"

Customer Service Manager
Person You Work For 4.6 / 5 People You Work With 4.8 / 5 Work Setting 5 / 5
Support You Get 4.7 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3.6 / 5
Company Culture 5 / 5 Way You Work 3.8 / 5
Customer Service Manager
in Cedar Park, TX

"A very stressful work environment. My co-workers were very nice."

What do you like about working at Walmart?

"The pay was decent as far as retail job go."

What don't you like about working at Walmart?

"Management levels at this job are very stressful and the pay didn't seem worth the effort. I preferred working as a full time hourly employee over management."

What suggestions do you have for management?

"Major multitasking and problem solving skills will come in very handy. Always treat your employees with respect. Work to maintain a positive and productive environment."

Customer Service Manager
in Danville, IL

"good place"

What do you like about working at Walmart?

"was able to lead a team of people to operate efficiently. I was able to work independently as well as be a team player"

Do you have any tips for others interviewing with this company?

"be as open and honest as possible."

What don't you like about working at Walmart?

"Management was not there for the employees."

What suggestions do you have for management?

"Pay more attention to the needs of the employees when it comes to time off and scheduling for family matters"

Customer Service Manager
in Fairfax, VT

What do you like about working at Walmart?

"I love being the advocate for my customers and associates. I enjoy the atmosphere, and the healthy work environment i've been afforded to provide for everyone I come in contact with."

What don't you like about working at Walmart?

"I don' like working without the option to have medical/health benefits, nor the opportunity for growth."

Customer Service Manager
in Miramar, FL

"This is an intersting way to review a job."

What do you like about working at Walmart?

"Ability to have a more flexible schedule and working at different locations in the store."

Do you have any tips for others interviewing with this company?

"This really is a great company to work for if you are intersted in learning skills and responsibility to become a better part of society."

What don't you like about working at Walmart?

"I feel you are just another number in the company and that what you do is a big part of the company but you are just like everyone else in the company."

What suggestions do you have for management?

"I think that everyone should feel like they are an important part of the company, not just another number."

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