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Working at University of Phoenix in Phoenix, AZ: 35 Employee Job Reviews by Real Employee working in Phoenix, AZ Area

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On average, employees in Phoenix, AZ at University of Phoenix give their company a 2.8 rating out of 5.0 based on 35, whereas overall Average Rating of University of Phoenix is 3.8 out of 5.0 based on 162 University of Phoenix Review Ratings. The happiest University of Phoenix employees in Phoenix, AZ are Enrollment Counselors submitting an average rating of 4.3 and Anonymous Employees with a rating of 3.8.

31%
38%
22%
8%
1%
3.8
Average Rating
(based on 98 University of Phoenix Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.0
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.7
Support You Get
3.9
Way You Work
3.9
Work Setting
3.9
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"I was employed at University of Phoenix for 4 years performing Enrollment/Admissions duties. The people are REALLY passionate about helping students achieve their educational goals while balancing work/family responsibilities. As a Senior Military Advisor, I felt honored to be working with these great men and women who sacrifice so much to keep our country safe. These "TRUE HEROES" not only earned their educational benefits but also deserved to be treated with dignity and respect for their dedication to this country. University of Phoenix continues to offer great opportunities for our service personnel."
Posted 9 years ago in Honolulu, HI

Working at University of Phoenix in Phoenix, AZ: 35 Employee Reviews

Enrollment Counselor
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
University of Phoenix Employee
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.8
University of Phoenix (162)

4.9 Highest Rated in this Industry is Northwest Missouri State University (6)
2.9 Lowest Rated in this Industry is Vatterott College (8)
4.0 Average of All Companies in this Industry (12,293)
University of Phoenix Employee

"Remote teaching in a supportive environment is what they offer and it works very well. After 8 years I am still challenged by the position."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Campus Academic Director

"Enjoyed my role as Program Management Executive which provided me the opportunity to organize and lead large project management teams. Transferred these same skills into the industry of higher education."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Account Representative

"Great learning experience. Have a great understanding of sales and closing."

What do you like about working at University of Phoenix?

"I like being in sales and controlling my own fate. I like the challenge every day of closing accounts."

Do you have any tips for others interviewing with this company?

"Ask questions. Make sure that this is the right fit for you and your future."

What don't you like about working at University of Phoenix?

"My commissions, opportunity for growth and advancement was capped. No potential for growth within the company."

What suggestions do you have for management?

"Be transparent. Let the sales reps understand what their potential is - be a support system."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Enrollment Advisor

"I've worked at the University of Phoenix for 8 yrs and I enjoy working with all of my customers. I feel it is an honor and a privilege to be able to assist individuals with their educational goals. Moving up the ladder at the University only tells me how I am doing in my role as an advisor. Working with people from all over the world makes me feel very encouraged and helps me enjoy my position."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Facilitator

What do you like about working at University of Phoenix?

"I like helping my students be successful and coaching and mentoring them toward completing their goals."

Do you have any tips for others interviewing with this company?

"You must be highly motivated and have a lot of self-discipline because working at home (particularly for 10 years in a row) can be really stressful, particularly for someone who is a people person like I am."

What don't you like about working at University of Phoenix?

"I am classified as an employee, yet treated as a contractor."

What suggestions do you have for management?

"Treat us like employees and not like contractors. We don't receive any benefits at all, and the only time we ever really hear from anyone is when the policies have already been changed. Be more proactive, rather than reactive."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
University of Phoenix Employee

"I worked for University of Phoenix for 3 years and wish I could have continued, but they had a drop in enrollment and did not offer me any more classes. It was nice while it lasted."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Enrollment Manager

"This organization has given me an opportunity to grow and develop professionally."

What do you like about working at University of Phoenix?

"The opportunity to change the lives of the students who need our services. I work with educators across the country obtain their professional development requirements."

Do you have any tips for others interviewing with this company?

"Be centric focused on wanting to reward yourself through touching the lives of others."

What don't you like about working at University of Phoenix?

"Opportunities for advancement of my career have stalled as the organization is currently not growing."

What suggestions do you have for management?

"Change is good, change is needed to reinvent the business, too much change can be a hindrance. The right amount of change is a tough balancing act."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 3 / 5
University of Phoenix Employee

"The students are fantastic and highly motivated. This is great for faculty who are more likely to challenge assumptions and impart real world practicality with subject area materials. The university empowers faculty to be innovative and transformational in teaching styles but within the criteria of course objectives as certified for accreditation."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
International Admissions Advisor

"Great entry-level position."

What do you like about working at University of Phoenix?

"It was a great place to work, especially for my first 9-5 job."

Do you have any tips for others interviewing with this company?

"University of Phoenix is a very large employer, and there should be opportunities for advancement."

What don't you like about working at University of Phoenix?

"Just the way the job was more of a sales position than it was advising students."

What suggestions do you have for management?

"To become more involved in placing the right student as opposed to anyone that can pay."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
University of Phoenix Employee

"I've worked for U.O.P. since 2007. Great company. It's allowed me to develop a skill set that is in high demand. I will be forever grateful."

Person You Work For 3.7 / 5 People You Work With 3.7 / 5 Work Setting 3.7 / 5
Support You Get 3.7 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 3.7 / 5
Company Culture 3.7 / 5 Way You Work 3.7 / 5
University of Phoenix Employee

"Good company to work for and treat employees with respect. Good benefits."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Finance Director

What do you like about working at University of Phoenix?

"Team oriented, people I work with, location, vision, service to customers."

Do you have any tips for others interviewing with this company?

"Stress that you enjoy collaborative teamwork and possess a desire to help students succeed."

What don't you like about working at University of Phoenix?

"Micro-management by executives, rising costs of benefits, declining business model due to increasing competition."

What suggestions do you have for management?

"Let VPs run their divisions without so much interference and micro-managing."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Multimedia Content Designer
Person You Work For 5 / 5 People You Work With 3.9 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 2.8 / 5
Company Culture 3.1 / 5 Way You Work 3.9 / 5

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